FOYSOL AHMED
Scarborough,ON
Summary
I have experience in cleaning, restaurant service and shop management,
*Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use.
* As a restaurant servers, offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
* Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
10
10
years of professional experience
Work History
Shop Assistant
Baqala Al Saad
09.2020 - 02.2023
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Streamlined store operations with effective inventory management and restocking practices.
- Reduced wait times by efficiently processing transactions at the cash register.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
Restaurant Server
The Curry House
04.2017 - 03.2020
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
Cleaning Crew Member
Mirqab Mall
08.2016 - 02.2017
- Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
- Streamlined cleaning processes with the implementation of innovative techniques, methods, and tools.
- Improved overall team productivity with proper time management and prioritization of tasks.
- Reduced complaints from clients by addressing their specific cleaning requests and preferences.
Cleaning Assistant
Villaggio Mall
07.2013 - 07.2016
- Enhanced cleanliness standards by consistently maintaining a well-organized and sanitized work environment.
- Reduced infection rates by meticulously disinfecting high-touch surfaces in communal areas.
- Streamlined cleaning processes for increased efficiency and improved productivity within the team.
- Supported sustainability initiatives with eco-friendly cleaning methods and responsible waste management.
Education
Associate of Arts - Humanities Studies
M, MUNTAZIM ALI COLLEGE
BARALEKHA-105.2008
High School Diploma -
HAKALUKI HIGH SCHOOL
BARALEKHA05.2016
Skills
- Supply Maintenance
- Safety Procedures
- Product Knowledge
- Relationship Building
- Store maintenance
- Time management
- Cash handling
- Customer Assistance
- Chemical Handling
- Safety Compliance
- Restroom Servicing
- Dishwashing
- Kitchen Support
- Quality Assurance
- Steam Cleaning
Languages
English
Professional Working
Arabic
Full Professional
Bengali
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Full Professional
Playing cricket, watching movies, cooking.
Some of my hobbies in free time
Timeline
Shop Assistant
Baqala Al Saad
09.2020 - 02.2023
Restaurant Server
The Curry House
04.2017 - 03.2020
Cleaning Crew Member
Mirqab Mall
08.2016 - 02.2017
Cleaning Assistant
Villaggio Mall
07.2013 - 07.2016
Associate of Arts - Humanities Studies
M, MUNTAZIM ALI COLLEGE
High School Diploma -
HAKALUKI HIGH SCHOOL
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