Dedicated retail management professional with over 15 years experience, ambitiously pursuing personal excellence while ensuring the highest quality customer experience.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Dominos
04.2024 - 01.2025
Company Overview: Desert Hot Springs
Oversee daily operations of a retail business , ensuring exceptional staff performance.
Providing exceptional customer service by addressing inquiries and resolving issues promptly.
Manage communication between drivers and customers, addressing inquiries and resolving challenges.
Cash Management of all physical currency within the location, ensuring accurate accounting of all funds within the store.
Assistant Manager
Circle K
08.2023 - 01.2024
Company Overview: Morongo Valley, CA
Train and mentor junior staff, facilitating their professional development and upward mobility.
Train new staff on company policies, customer service techniques, and software usage.
Prepare store tills in between shift changes for employees and ensuring tills for all shifts are kept precise for proper cash management
Resolving customer inquiries and complaints in a timely manner.
House Keeping Supervisor
Stacy's Touch
01.2019 - 08.2023
Company Overview: Morongo Valley, CA
Skilled in using various cleaning products and equipment safely and effectively.
Ability to follow detailed cleaning schedules and specific client preferences.
Proficient in organizing and decluttering homes to optimize space.
Implemented training programs for new staff on cleaning protocols and safety procedures.