FOWZ DAHIR JAMA
MISSISSAUGA,ON
Summary
- To work in an environment which encourage me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
- To find a challenging position where I maximize my professional competence, capabilities, skills, education and experience as well as to work in a situation calling for total creativity, implementation of a project, evaluation and decision making but with no minimal supervision.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Packaging
Salihiya Warehouse
01.2021 - 12.2021
- Scanning and sorting incoming and outgoing stock
- Receiving, stocking and stacking
- Pulling, packing and loading
- Package, tape and place the product into boxes and onto a pallet and process into paperwork.
Sales supervisor
Explico Insurance Company Limited
01.2020 - 12.2020
- Coordinating with insurance agents and brokers to ensure that policies are issued correctly and payments are made accurately
- Developing and implementing an effective marketing strategy for selling policies to new and existing clients
- Conducting training sessions for new employees on topics such as customer service and sales techniques.
Clerk
Sahan Cargo and Clearing Ltd.
01.2018 - 12.2019
- Requisitioning and delivering materials and supplies to maintain inventory of stock
- Preparing documents such as work orders, bills of lading, and orders to route materials
- Packing, sealing, labeling, or fixing postage to prepare materials for delivery to customers.
Administrative officer
Rural Agency for Community Development and Assistance (RACIDA)
01.2018 - 12.2018
- Supporting the smooth running of the office by carrying out clerical tasks and projects
- Typing up documents and responding to business inquiries
- Welcoming and directing visitors
- Answering phone calls and responding to emails
- Testing and carrying out new procedures
- Setting work priorities and delegating work to office support staff
- Ensuring deadlines are met and procedures are followed.
Volunteer
Kenya Red Cross Society
01.2017 - 12.2017
- Working as a humanitarian volunteer worker, delivering essential health and nutrition services to vulnerable women and children in remote and hard-to-reach areas
- Promoting girl child education among the community
- Working with mobile health teams to reach vulnerable communities
- Creating public awareness against female genital mutilation (FGM) and gender-based violence
- Participating in search and rescue efforts and reuniting families in the wake of disasters
- Providing comfort and care to people on the move and performing other functions beneficial to the community.
Hotel supervisor
Mandera Place Hotel
01.2015 - 12.2016
- Supervising workers in the hotel and communicating hotel needs
- Overseeing employees' performance and providing guidance and support
- Identifying development needs and managing the reciprocal relationship between staff and the hotel
- Ensuring staff are managed efficiently and meet targets
- Serving hospitality meeting rooms within agreed time scales
- Keeping the area of work clean throughout the day
- Completing all meeting room set-ups and cleaning requests on schedule
- Resolving work-related problems and preparing and submitting progress and other reports
- Training workers in job duties, safety procedures, and hotel policies.
Shop attendant
Bismilahi Autamative Spare
01.2014 - 12.2015
- Working as an automotive counter person responsible for customer service and retail sales at an auto parts store
- Selling parts and taking inventory of stock
- Assisting the technician team regarding spare part issuing and maintaining store stock
- Reporting to the manager daily consumption stock
- Ensuring that the correct number and type of product is loaded and transported
- Listening to customer concerns and solving their problems
- Attending trade shows and industry events.
Education
Kenya Certificate of Secondary Education (O LEVEL) -
Kenya Certificate of Primary Education -
Skills
- Sales
- Team building
- Problem solving
- Decision making
- Teamwork
- Creativity
- Critical thinking skills
- Flexibility
Certification
- Diploma in Human Resource Management, Zetech College, 2015-2016
- Certificate in Human Resource Management, Unknown, 2014
- Certificate of Computer, Computer Society of Kenya, 2015-2016, Ms. Excel, Ms. Access, Ms. Word, PowerPoint, Publisher, Keyboarding, Introduction to Computer and Internet
Languages
English
Swahili
Somali
Personal Information
Date of Birth: 04/15/95
References
- Guuled Mohamed, Toronto Pearson International Airport, Customer service, +14167251493
- Shamis Mohamed, Home care, +16472151350
Timeline
Packaging
Salihiya Warehouse
01.2021 - 12.2021
Sales supervisor
Explico Insurance Company Limited
01.2020 - 12.2020
Clerk
Sahan Cargo and Clearing Ltd.
01.2018 - 12.2019
Administrative officer
Rural Agency for Community Development and Assistance (RACIDA)
01.2018 - 12.2018
Volunteer
Kenya Red Cross Society
01.2017 - 12.2017
Hotel supervisor
Mandera Place Hotel
01.2015 - 12.2016
Shop attendant
Bismilahi Autamative Spare
01.2014 - 12.2015