Summary

Overview

Work History

Education

Skills

References

Timeline

Fouad Mahootchian Asl

West Vancouver,BC

Summary

Aspiring to enter the financial business and trading sector, leveraging leadership experience and strong analytical skills to excel in dynamic environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1

1

year of professional experience

Work History

Manager

Earls Restaurant

West Vancouver , BC

11.2021 - 04.2023

- Became the youngest manager at 17 after starting as a to-go personnel. - Promoted to shift leader, demonstrating strong leadership and quick decision-making skills. - Excelled in team management and operational efficiency.
Created monthly reports for senior management summarizing operational performance metrics.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Ensured compliance with regulatory requirements and industry standards.
Established processes to ensure efficient workflow throughout the organization.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Provided leadership during times of organizational change or crisis situations.
Analyzed customer feedback data to develop action plans for improving services offered.
Conducted performance reviews for team members.
Coached, mentored and trained team members in order to improve their job performance.
Enforced customer service standards and resolved customer problems to uphold quality service.

Education

High School Diploma -

Sentinel Secondary

West Vancouver, BC

06-2023

Skills

Leadership
Fast Learner
Quick Thinker
Problem-Solving

Workforce Management
Staff Development
Time Management
Staff Management

References

References available upon request.

Timeline

Manager

Earls Restaurant

11.2021 - 04.2023

High School Diploma -

Sentinel Secondary