FOSOH DIRAN NDIMBE
North West Region,Bamenda
Summary
Dynamic barrister with a proven track record at Starbucks, excelling in legal research and customer relationship management. Recognized for innovative problem-solving and a friendly demeanor, I consistently exceeded customer satisfaction by delivering tailored solutions. Committed to collaboration and achieving project objectives, I thrive in fast-paced environments while maintaining attention to detail.
Overview
2
2
years of professional experience
Work History
BARRISTER
STARBUCKS
Dubai, United Arab Emmirates
05.2023 - 02.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained updated knowledge through continuing education and advanced training.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
Sacred Heart College
Bamenda, Cameroon06-2022
Skills
- Case analysis
- Effective communication
- Time management
- Training and development
- Team management
- Mediation techniques
- Advocacy strategies
- Customer relationship management
- Multitasking
- Problem-solving
- Friendly, positive attitude
- Attention to detail
- Problem solving
- Active listening
Timeline
BARRISTER
STARBUCKS
05.2023 - 02.2025
High School Diploma -
Sacred Heart College