Fortune Azia
Toronto
Summary
Focused and reliable in bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Demonstrated strong analytical and communication skills while leading teams in a collaborative environment.
Knowledgeable Mover driven to exceed expectations in all areas with resourcefulness and problem-solving strengths. Quick learner skilled at adapting to changing demands. Maintain high levels of customer service on busy and high-demand days.
Overview
3
3
years of professional experience
Work History
Mover
TWO MEN AND A TRUCK
05.2023 - 06.2023
- Improved client satisfaction by carefully packing and transporting their belongings in a timely manner.
- Ensured safe transportation of items by properly loading and securing them in the moving truck.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
- Maintained excellent customer service, addressing any concerns and providing solutions as needed.
Assembly Line Production Worker
YaYa Foods Corp
07.2022 - 08.2022
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances.
- Trained new employees and promoted supportive, performance-oriented atmosphere by, instructing each in use of machinery, standard operating procedures and company policies.
- Continuously checked products for quality assurance according to strict guidelines.
Restaurant Waiter
Chicken Republic
04.2020 - 06.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Bachelor of Engineering And Architectural Science - Aerospace Engineering
Ryerson University (TMU)
Toronto, ON04.2026
High School Diploma -
Great Lakes College of Toronto
323 Keele Street 06.2022
Skills
- Warm and Friendly
- Quality Assurance
- Customer Loyalty
- Cleanliness Standards
- Adaptable and Flexible
- Statistical Analysis
- Project Planning
- Simulation Modeling (CAD)
- Propulsion systems
- Interpersonal Communication
- Analytical Skills
- Written Communication
Accomplishments
- Earned a 10% bonus for successfully up-selling the most items from the restaurant's new summer menu.
- Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
- Collaborated with a team of 5 in the development of a Gearbox.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Conflict Resolution - Responsible for handling customer account inquiries, and accurately providing information to ensure the resolution of product/service complaints and customer satisfaction.
Timeline
Mover
TWO MEN AND A TRUCK
05.2023 - 06.2023
Assembly Line Production Worker
YaYa Foods Corp
07.2022 - 08.2022
Restaurant Waiter
Chicken Republic
04.2020 - 06.2021
Bachelor of Engineering And Architectural Science - Aerospace Engineering
Ryerson University (TMU)
High School Diploma -
Great Lakes College of Toronto
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