FORTUNATE MUGWARA
Montreal,QC-Quebec
Summary
Dynamic Sales Consultant with a proven track record at Pride Africa Safaris, excelling in sales strategy development and customer relationship management. Expert in optimizing sales processes and adept at problem-solving, I consistently deliver innovative travel packages that enhance client satisfaction and drive revenue growth.
Overview
15
15
years of professional experience
Work History
Sales Consultant
Pride Africa Safaris
Victoria Falls, Zimbabwe
03.2011 - 10.2022
- Creating and selling new packages, reservations, emailing and doing booking for clients
- Selling activities and making final closed with our group agents
- Hosting of group conferences and public relations in Oder to solicit sells
- Accommodation bookings and coming up with new destinations
- Compiling monthly reports and office flow charts for daily pickups
Reservationist / Sales Consultant
Ambula Safaris
Victoria Falls, Zimbabwe
07.2007 - 03.2011
Education
DIPLOMA - ADVERTISING AND PUBLIC
British College of Professional Management
United Kingdom04-2007
Skills
- Sales strategy development
- Customer relationship management
- Needs assessment
- Sales process optimization
- Product knowledge
- Communication and negotiation
- Problem-solving skills
- Pressure management
- Deadline adherence
Languages
English, Advanced
Personal Information
Nationality: Zimbabwean
Additional Information - Summary
Proactive, customer-orientated retail professional with over 4 years of experience in reputable shops. Received 3 'Passion Awards' for delivering outstanding service and have consistently surpassed my target KPIs for mystery shoppers. Effective problem-solver. Able to work under pressure. Ability to meet deadlines. Excellent communication.
Timeline
Sales Consultant
Pride Africa Safaris
03.2011 - 10.2022
Reservationist / Sales Consultant
Ambula Safaris
07.2007 - 03.2011
DIPLOMA - ADVERTISING AND PUBLIC
British College of Professional Management
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