Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Forrest Sarrasin

Summary

Versatile Program Coordinator with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Public Safety, (Contract)

01.2023 - Current
  • Working with six project managers and multiple directors from different government organizations, I am the main resource for the programs deliverables and milestone schedules and reports
  • Supported the creation and management of six unique team schedules using MS project on the web
  • Identified dependances between projects, which helped identify blockers for the program
  • Helped reviewed program & project artefacts such as: Program Charter, Gating plan, Risk and Issues Framework, Project Management Plan and others
  • Built the visualization of the flow of information for multiple projects which the program management office reports on to the Assistant Deputy Minister of Public Safety
  • Participated in the Program Management office dashboard creation and data structure definitions
  • Encouraged the adoption of a multi branch Sharepoint Information Hub for Public Safety and Partners
  • Developed briefing material and notes for managerial and executive presentations
  • Analyzed issues and proposed recommendations to manager level in the context of Business Intelligence, Planning and Reporting
  • Additional responsibilities: Taking meeting minutes for the Governance team
  • Analyzing and reporting on the Stakeholder situations for the Engagement Team
  • Helping the program follow the directive on Information Management
  • Supporting the ATIP team.

Hilti Canada

12.2020 - 12.2022
  • Managed new customer implementations for Hilti On!track software
  • Successfully managed 30 customers projects of various sizes over an 24 month period while respecting the timelines and budgets of each project
  • Handled all aspects of the customer adoption of the On!track program, including customer integration & training
  • Supported customers with aftercare and follow up of program utilization, by building strong relationships
  • Worked with personas of all levels, internally and externally to ensure the success of each project.

Hilti Canada

06.2019 - 12.2020
  • Supported inbound customer calls, emails, and chats, focusing on consultative selling to grow the CS Channel
  • Supported internal customers by sending leads, tasks, administrative support and responding to process inquiries
  • Primary CS lead for Strategic accounts: Hydro Quebec, Groupe Piche/ITR, Coffrages Synergy
  • Secondary CS lead for Strategic accounts: PCL, Lou tec, Pomerleau, Cimco.

CROSSMARK Canada (Contract)

06.2017 - 03.2019
  • Significantly grew sales revenue for P&G and Crossmark and stimulated new growth opportunities for slow-moving accounts
  • Created and maintained the sales forecasts for six unique accounts
  • Managed trade spend and contract negotiations for nine unique accounts
  • Analyzed A.C
  • Nielson data and other customer market information and insights to make recommendations to customers and clients
  • Led the team in the gas and convenience channel to identify and explore new growth in new distribution points.

CROSSMARK Canada (Contract)

01.2015 - 01.2016
  • Managed Crossmark Quebec accounts and Ontario sales teams, consistently satisfying client, customer and company expectations
  • Maintained flexibility and filled a senior sales account manager role for six months
  • Handled the HABA accounts at Metro QC banners while simultaneously performing administrative tasks
  • Kept detailed tracker for valid and invalid liquidations deducted by Metro Banners
  • The tracker directly resulted in a significant refund for invalid liquidation deductions
  • Participated in the 2016 Pharmasave trade show at the Procter and Gamble booth, acting as a subject matter expert in real time presentations to existing clients.

Waterville TG Inc.

01.2014 - 01.2015
  • Led different teams of 25-30 unionized personnel to meet production quotas
  • Upheld and enforced the collective agreement and CNNESST in a unionized environment
  • Audited the production performance of all team members under my direct supervision, working with low performing employees to improve and reach and maintain company standards
  • Followed the principles of the Toyota Production Systems (5S, Kaizen principles)
  • Effectively reducing inefficiencies in the physical workplace.

Education

Bachelors in Business Administration - Human Resources

Bishop’s University
Sherbrooke, QC
01.2014

Diplôme D’études Collégiales - Pre-commerce (business) Program

Champlain College Lennoxville
Sherbrooke
06.2010

Skills

  • Policies and Procedures
  • Performance Benchmarking
  • Cross-functional Team Coordination
  • Risk Management
  • Relationship and Team Building
  • Project Oversight
  • Consultative Sales Techniques
  • Trade show representation
  • Bilingual
  • Goal-Oriented
  • Project tracking
  • Meeting facilitation

Languages

English
Native or Bilingual
French
Full Professional

Certification

SJA First Aid Certified

Timeline

Public Safety, (Contract)

01.2023 - Current

Hilti Canada

12.2020 - 12.2022

Hilti Canada

06.2019 - 12.2020

CROSSMARK Canada (Contract)

06.2017 - 03.2019

CROSSMARK Canada (Contract)

01.2015 - 01.2016

Waterville TG Inc.

01.2014 - 01.2015

Bachelors in Business Administration - Human Resources

Bishop’s University

Diplôme D’études Collégiales - Pre-commerce (business) Program

Champlain College Lennoxville

Similar Profiles

CREATE PROFILE
Forrest Sarrasin