Forontonata Umureru
Toronto,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Caseworker
KAGASHO & ASSOCIATES
05.2020 - 04.2023
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Assessed needs of each client and recommended appropriate services and resources.
- Facilitated client support groups to provide resources and assistance.
- Offered support and direction to families and coordinated with court system and other community agencies for treatment.
Sales Representative
Just Incredible Hair
05.2021 - 05.2022
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Team Member
Youth Employment Agency
01.2021 - 05.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Team Member
Calii Love
05.2017 - 10.2018
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payments for order totals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Assisted with inventory counts and stocking of merchandise.
Team Member
Tim Horton
03.2015 - 03.2017
- Greeted customers entering the store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
Education
Diploma - Medical Office Assistant & Health Unit Coordinator
Academy of Learning College
Toronto, ON06.2023
Diploma - Immigration Consultant
Academy of Learning College
Toronto, ON12.2019
No Degree - Child And Youth Care
Humber College
Toronto, ON09.2018
No Degree - Social Service Worker
George Brown College
Toronto, ON06.2017
High School Diploma -
Marc Garneau Collegiate Institute
Toronto, ON06.2015
Skills
- Highly Effective Communication
- Best Practices and Standards
- Records Management
- Reading Comprehension
Timeline
Sales Representative
Just Incredible Hair
05.2021 - 05.2022
Team Member
Youth Employment Agency
01.2021 - 05.2021
Caseworker
KAGASHO & ASSOCIATES
05.2020 - 04.2023
Team Member
Calii Love
05.2017 - 10.2018
Team Member
Tim Horton
03.2015 - 03.2017
Diploma - Medical Office Assistant & Health Unit Coordinator
Academy of Learning College
Diploma - Immigration Consultant
Academy of Learning College
No Degree - Child And Youth Care
Humber College
No Degree - Social Service Worker
George Brown College
High School Diploma -
Marc Garneau Collegiate Institute
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