Foram Gandhi
Toronto
Summary
Results-driven IT Consultant with over 5 years of experience in software and hardware implementation, project management, and client support. Proven ability to lead cross-functional teams, optimize IT infrastructure, and deliver tailored solutions that significantly enhance business operations. Adept at navigating enterprise consulting, with certifications in AWS Solutions Architect, PMP, and ITIL. Expertise in cloud computing, cybersecurity, and system integration.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior IT Project Manager
Tech Solutions Ltd.,
01.2020 - 12.2023
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
- Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
- Facilitated communication among team members to solve complex technical challenges efficiently and effectively.
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
IT Consultant
Digital Tech Services
03.2017 - 12.2019
- Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
- Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
- Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
- Provided training sessions on new technologies and best practices, enhancing team members'' knowledge and skills in the field of IT consulting.
IT Analyst
Innovate IT Solutions
07.2015 - 02.2017
- Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
- Improved user experience, monitoring feedback and making necessary adjustments to software applications.
- Troubleshot critical incidents involving network outages or security breaches, swiftly implementing remediation plans to minimize impact on operations.
- Developed custom solutions for clients, tailoring technical specifications to meet unique needs.
Education
Master's in Information Technology -
University of Toronto
Toronto, ON05-2020
Bachelor's of Computer Science -
McGill University
Montreal, QC05-2017
Skills
- IT Project Management
- Software & Hardware Implementation
- Client Consultation & Support
- Business Process Optimization
- Cloud Computing & Cybersecurity
- System Integration & Troubleshooting
- Data Analysis & IT Strategy
- Stakeholder Communication
Certification
- Project Management Professional (PMP)
- Google Cloud Professional Cloud Architect
- Certified Information System Security Professional (CISSP)
- Microsoft Certified: Windows Server Administrator
- Certified Data Professional (CDP)
- COBIT 5 Certification
Timeline
Senior IT Project Manager
Tech Solutions Ltd.,
01.2020 - 12.2023
IT Consultant
Digital Tech Services
03.2017 - 12.2019
IT Analyst
Innovate IT Solutions
07.2015 - 02.2017
Master's in Information Technology -
University of Toronto
Bachelor's of Computer Science -
McGill University
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