Enrick Fontaine, RSW, MSW

• Providing direct counselling and support services to individuals and families facing various health-related challenges such as chronic illness, coping with disabilities, or hospitalization
• Conducting thorough psychosocial assessments to determine client needs, strengths, and resources to develop appropriate treatment plans and interventions
• Collaborating with interdisciplinary healthcare teams to ensure coordinated and comprehensive care for the client
• Facilitating access to and coordinating healthcare services, including medical, mental health, and social support services
• Advocating for clients' rights and entitlements within the healthcare system, including but not limited to assisting with forms, applications and appeals
• Assessing and addressing clients' psychosocial concerns and mental health needs through individual and group counselling sessions
• Conducting crisis intervention and risk assessments for clients experiencing acute mental health or safety concerns
• Maintaining accurate and up-to-date documentation of client assessments, treatment plans, progress notes, and communication with other healthcare professionals

• Providing psychotherapy services to refugees, providing sessions in both French and English

• Using Interpersonal Psychotherapy (IPT) as a primary therapeutic modality to relieve the client's mental health symptoms by improving interpersonal functioning

• Conduct comprehensive assessments to tailor therapeutic approaches to individual needs, ensuring culturally sensitive care. Assessments are often used to support clients through the immigration process

• Collaborate with multidisciplinary teams to develop and implement treatment plans, fostering holistic support for clients

• Maintain up-to-date client records, ensuring confidentiality and adherence to professional standards and guidelines

• Co-facilitated group counselling sessions for individuals involved in domestic violence, focusing on accountability, behavioural change, and healthy relationship skills
• Delivered interventions and educational modules in alignment with the Partner Assault Response (PAR) program guidelines and standards
• Supported participants in understanding the impact of violence on victims, families, and communities while promoting accountability and non-violent conflict resolution
• Engaged in pre- and post-session briefings with co-facilitators and clinical teams to evaluate group dynamics and tailor future sessions to participant needs
• Maintained accurate and detailed documentation, including attendance records, progress notes, and incident reports, while upholding confidentiality and ethical standards

•Collaborated with probation officers and social service agencies to provide comprehensive support and referral services

• Supporting multiple semi-independent individuals in increasing adaptive behavioural patterns and providing assistance with the aim of the attainment of self-determined goals
• Remaining calm and in control when experiencing workplace volatility while acting in the best interest of housed clients
• Conducting behavioural assessments and data collection to support the establishment of effective treatment plans

• Conducted psychosocial assessments with patients to ensure safe and effective discharge plans
• Engaged in social work treatment interventions to address the social, financial, physical, emotional and practical impacts of the patient's illness(es)
• Provided hospitalized patients and their families with brief and supportive counselling
• Collaborated within a multidisciplinary team to meet individual patient needs
• Utilized social work knowledge base to connect patients with appropriate community services and resources.
• Supported patients with advocacy as they navigated the healthcare and hospital system
• Accurately recorded data in case files to facilitate clinical case coordination services in the hospital's electronic health record system (Meditech)

• Identified the care needs of veterans and their families and escalated their cases when necessary
• Liaised with veteran service team manager on best practices to address veteran needs while adhering to VAC policy, insurance limitations and procedural costs
• Completed 50+ veteran referrals to the Royal Ottawa Mental Health Centre for assessment, treatment and medication consultations, thereby reducing case manager workload
• Conducted transition interviews with soon-to-be-released veterans and provided up-to-date information on services offered by VAC, the community resources available and guided the disability award application process

• Deployed motivational interviewing skills when engaging clients experiencing ambivalence around behaviour change
• Engaged in crisis intervention counselling to newly housed clients with addictions and/or mental health issues
• Provided psychoeducational group counselling to men in substance misuse recovery
• Conducted initial screenings, assessments, monitoring, case formulation and documentation of a comprehensive treatment plan and discharge plan in collaboration with the clients and their families

• Created and delivered programming that addressed gaps in student health knowledge
• Recruited and led a team of volunteers for health education outreach
• Mentored students to develop and achieve their own personal health and well-being goals