Fonsette Crawford
Oakland
Summary
Dynamic advocate with a proven track record at Where Do We Go, excelling in crisis support and community advocacy. Skilled in analytical reasoning and client representation, I developed personalized plans that empowered individuals to achieve stability, fostering collaboration with various organizations to enhance service delivery.
Overview
10
10
years of professional experience
Work History
Homeless Advocate
Where Do We Go. Non Profit Organization
07.2021 - Current
- Case management
- Evaluating individuals' situations to determine their needs and goals, including housing, employment, healthcare, and mental health support.
- Linking clients to relevant services, such as housing, job training, counseling, and healthcare
- Offering immediate support and guidance during emergencies.
- Creating personalized plans to address specific needs and guide individuals towards stability
- Collaborating with other organizations and agencies to improve services
- Established trusting relationships with clients by maintaining open lines of communication
Volunteer Coordinator
Dept. Rehabilitation School For The Blind
02.2018 - 04.2020
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Identifying volunteer needs, developing recruitment plans, and attracting qualified volunteers
- Scheduling volunteers, assigning tasks, providing ongoing support, and addressing any issues that arise
Clerk of Works
Alameda County Sheriff's Office
07.2015 - 02.2018
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Maintained filing system and organized customer documents for easy retrieval of information.
Education
High School Diploma -
Berkeley High School
Berkeley, CA06-1986
Skills
- Document filing
- Document review
- Analytical reasoning
- Client representation
- Mentorship
- Crisis support
- Community advocacy
Timeline
Homeless Advocate
Where Do We Go. Non Profit Organization
07.2021 - Current
Volunteer Coordinator
Dept. Rehabilitation School For The Blind
02.2018 - 04.2020
Clerk of Works
Alameda County Sheriff's Office
07.2015 - 02.2018
High School Diploma -
Berkeley High School
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