Fola Oladipo
Mississauga,Ontario
Summary
Detail-oriented and customer-focused HR professional with over two years of experience in providing high-quality support in a corporate environment. Seeking to leverage my skills in HR, customer service, and administrative tasks as part of Hydro One's HR Support Centre team, contributing to exceptional service delivery and effective HR operations.
Overview
4
4
years of professional experience
Work History
HR Coordinator Intern
Allshadesofscent
Abuja, Nigeria
06.2021 - 04.2023
- Demonstrated strong time management skills, successfully managing a high-volume workload while meeting tight deadlines in a fast-paced environment.
- Participated in special HR projects, conducting audits and collecting data to support HR initiatives and programs.
- Assisted customer service with inbound and outbound calls regarding HR inquiries.
Customer Service Representative
360Degree Empire
Abuja, Nigeria
02.2019 - 01.2023
- Managed customer inquiries and provided solutions in a professional manner, ensuring customer satisfaction and loyalty.
- Worked collaboratively with team members to improve service delivery and streamline processes.
- Developed strong interpersonal relationships with customers and colleagues, contributing to a positive and productive work environment.
Education
Post Graduate Diploma - Project Management
Canadore College of Applied Arts And Technology
North Bay, ON08-2024
Post Graduate Diploma - Human Resource Management
Canadore College of Applied Arts And Technology
North Bay, ON12-2023
Master of Science - Public Health
University of Ibadan
Ibadan, Nigeria 11-2021
Bachelor of Science - Microbiology
Bowen University
Osun,Nigeria 11-2016
Skills
- Administrative Support
- Customer Service
- Time Management
- Succession Planning
- Onboarding and Orientation
- Benefits Administration
- Networking and relationship building
References
References available upon request.
Timeline
HR Coordinator Intern
Allshadesofscent
06.2021 - 04.2023
Customer Service Representative
360Degree Empire
02.2019 - 01.2023
Post Graduate Diploma - Project Management
Canadore College of Applied Arts And Technology
Post Graduate Diploma - Human Resource Management
Canadore College of Applied Arts And Technology
Master of Science - Public Health
University of Ibadan
Bachelor of Science - Microbiology
Bowen University
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