FOLAKE ADENIRAN
Data Analyst
Kitchener,ON
Summary
Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Procurement Data Specialist
Apexplus Oil & Gas Limited
05.2016 - 05.2022
- Achieved a monthly average score of 75% based on client satisfaction and amount of bid won.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Conducted research, gathered information from multiple sources and presented results.
- Saved 50% of spending cost by implementing cost-saving initiatives that addressed long-standing problems.
Data Processing Customer Service Representative
Uriel Properties Limited
05.2015 - 04.2016
- Worked with clients to understand business needs and translate those needs into actionable reports in spreadsheets, saving 16 hours of manual work each week and increasing productivity by 30%
- Collaborated with other departments to ensure timely and accurate flow of information while adhering to recommended practices
- Implemented data management and performance tracking procedure which increased customer satisfaction from 50% to 70% within 4 months.
Customer Care Executive
Abllat Company Nigeria Limited
01.2013 - 03.2015
- Interpret data, analyze results using statistical techniques which resulted in 25% increase in revenue in 2014
- Coordinated timely responses to online customer communication and researched complex issues.
- Analysed market trends resulting in 10% increase in revenue.
Sales Representative
Mopson Pharmaceutical limited
01.2012 - 12.2012
- Scored 80% in a quarterly customer satisfaction survey
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Payroll Officer
Office of the Accountant General
11.2011 - 11.2012
- Worked out a comprehensive pay package for the government employees which resulted in 15% productivity
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
Education
Bachelor of Science - Industrial Chemistry
Joseph Ayo Babalola University
11.2007 - 07.2011
Skills
SQL
R
Excel
MS Office
Tableau
Teamwork
Critical Thinking
Communication
Report Writing
Certification
Certified Google Data Analysis Professional, Coursera e-Learning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Certified Google Data Analysis Professional, Coursera e-Learning
05-2022
Procurement Data Specialist
Apexplus Oil & Gas Limited
05.2016 - 05.2022
Data Processing Customer Service Representative
Uriel Properties Limited
05.2015 - 04.2016
Customer Care Executive
Abllat Company Nigeria Limited
01.2013 - 03.2015
Sales Representative
Mopson Pharmaceutical limited
01.2012 - 12.2012
Payroll Officer
Office of the Accountant General
11.2011 - 11.2012
Bachelor of Science - Industrial Chemistry
Joseph Ayo Babalola University
11.2007 - 07.2011