As a graduate of Centennial College and the University of Lagos, I have developed a strong skill set in laboratory techniques. With effective communication and fluency in English, I can easily convey complex information. I also have proficiency in various computer skills such as Microsoft Word, Excel, PowerPoint, and more.
Overview
5
5
years of professional experience
Work History
Quality Control Analyst
Alpa Lumber
01.2024 - Current
Production Support: Assist in the operation of sawmills, planers, and other machinery to process wood into specified sizes and shapes
Quality Control: Inspect lumber for defects such as cracks, knots, or warping, and separate substandard pieces from high-quality material
Maintenance Assistance: Help with routine cleaning, lubricating, and minor maintenance of machinery and equipment to ensure smooth operations
Safety and Compliance: Follow safety procedures and guidelines to maintain a safe working environment, including the proper use of personal protective equipment (PPE)
Waste Management: Collect and dispose of sawdust, scrap wood, and other waste products generated during the milling process
Team Collaboration: Work closely with other mill workers, supervisors, and machine operators to meet production goals and deadlines
Complete assigned tasks promptly to ensure production targets are met without compromising quality
Maintain cleanliness in work areas by sweeping, organizing tools, and disposing of debris
Take on different tasks as needed, such as assisting with repairs, moving materials, or preparing orders
Comply with industry and company regulations regarding product quality, safety, and environmental standards
Packager
The Paper Packaging Company
01.2022 - 11.2022
Accurately packaged paper products according to specified guidelines and quality standards, ensuring that each package is properly sealed and labelled
Regularly inspect packaging materials to guarantee they meet quality requirements, and promptly report any defects or shortages
Maintained a steady and efficient packaging workflow, collaborating with team members to meet production targets
Applied labels to packages with precision and ensured that all necessary information was accurate and compliant with industry standards
Consistent quality and efficiency improvement
Ensured sturdy packaging and maintenance of a strong safety record
Customer Service Representative
Sylken Pharmaceutical Limited
02.2021 - 12.2021
Handled customer inquiries, complaints, and requests through various channels, such as phone, email, chat, or social media
Maintain in-depth knowledge of products and services to provide accurate and helpful information to customers
Handle customer complaints with empathy, patience, and professionalism, aiming to convert negative experiences into positive ones
Collaborate with team members and other departments to resolve customer issues and improve the overall customer experience
Achieved consistently high customer satisfaction ratings through effective problem-solving and exceptional service
Successfully resolved issues and addressed customer concerns, resulting in improved customer retention and loyalty
Vice President
Good News Baptist Church
01.2020 - 12.2021
Collaborated closely with the President in all aspects of planning and decision-making for the youth fellowship
Took the lead in planning, organizing, and promoting various events, ensuring they align with the fellowship's mission and vision
Encouraged unity and cooperation among members and resolved conflicts when necessary
Planned and executed various events, such as retreats, conferences, workshops, and community service projects, which received positive feedback and participation from members and the broader community
Effectively managed the budget, securing funding and ensuring responsible allocation of resources for fellowship activity
Led initiatives to engage with the local community, such as participating in outreach programs