FOLAHAN DEMI-SHOBAKIN
Edmonton,Canada
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate
Sport Check
Edmonton,AB, AB
07.2022 - 03.2023
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Promoted special offers and discounts to encourage additional purchases.
Charity Worker
Doctors Without Borders
Edmonton, AB
06.2022 - 07.2022
- Volunteered with groups and organizations to help make measurable differences for program recipients
- Maintained contact with individuals from external organizations for events
- Used strong interpersonal communication skills to convey information to others.
Appetizer Cook
Earls Grill & Bar
Edmonton, AB
05.2021 - 09.2021
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Communicated closely with servers to fully understand special orders for customers
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Sales Associate
Lowes Rona
Edmonton, AB
11.2018 - 12.2019
- Engaged with customers to build rapport and loyalty
- Enhanced product presentation and promotional material displays, working alongside retail representatives
- Solved customer challenges by offering relevant products and services
- Recommended accessories and complementary purchases to boost revenue
- Increased sales by offering advice on purchases and promoting additional products
- Delivered consistent service to develop customer base
- Assisted customers with sales and service needs.
Cleaner
Demi Cleaning Services
Edmonton, AB
01.2016 - Current
- Used time management and efficient cleaning methods to meet deadlines
- Maintained optimal supply levels to meet daily and special cleaning needs
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash
- Worked on cleaning team to service hotels, offices and other commercial buildings
- Emptied trashcans and transported waste to collection areas.
Education
Bachelor of Management - Marketing -
Concordia
05.2027
High School Diploma -
Austin O'Brien
07.2020
Skills
- Organized multi-tasker
- Results-driven
- Retail Display Setup
- Keen attention to detail
- Customer service and support
- Bilingual
- Hospitality and service industry background
- Heavy Lifting
Timeline
Retail Sales Associate
Sport Check
07.2022 - 03.2023
Charity Worker
Doctors Without Borders
06.2022 - 07.2022
Appetizer Cook
Earls Grill & Bar
05.2021 - 09.2021
Sales Associate
Lowes Rona
11.2018 - 12.2019
Cleaner
Demi Cleaning Services
01.2016 - Current
Bachelor of Management - Marketing -
Concordia
High School Diploma -
Austin O'Brien
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