Md Fokhrul Hamid Chowdhury
Toronto,Ontario
Summary
Driven Case Manager with a proven track record at Hill Steps Super Market, adept in problem-solving and case management. Excelled in coordinating with agencies and healthcare professionals, enhancing client benefits through strategic adjustments. Skilled in organization and multitasking, showcasing a results-driven approach with significant improvements in case outcomes.
Overview
6
6
years of professional experience
Work History
Hill steps cloths factory
services associate
Sylhet , Bangladesh
2017.08 - 2020.10
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
Shemoly Garments Industry
Customer Service Department
Dhaka, Bangladesh
2020.11 - 2022.03
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Chowdhury food court
Food service associate
Sylhet , Bangladesh
2022.05 - 2024.01
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
Education
Master Of Arts - Economics
National University
Dhaka , Bangladesh 05.2023
Bachelor Of Arts - Economics
National University
Dhaka ,Bangladesh 03.2021
Skills
- Case Management
- Excellent Communication
- Organization and Multitasking
- well organisations
- Staff Management
- Time Management
- Teamwork and Collaboration
- Team Management
- Supply Ordering
- Reservation Management
- Customer Service
Languages
English
Advanced (C1)
Arabic
Intermediate (B1)
Bengali
Native or Bilingual
Timeline
Chowdhury food court
Food service associate
2022.05 - 2024.01
Shemoly Garments Industry
Customer Service Department
2020.11 - 2022.03
Hill steps cloths factory
services associate
2017.08 - 2020.10
Master Of Arts - Economics
National University
Bachelor Of Arts - Economics
National University