Hi, I’m
Fogho Osiobe
Hamilton,ON
Summary
Highly motivated professional with experience providing technical support to computer users. Skilled in troubleshooting hardware and software issues and resolving problems quickly. Committed to providing excellent customer service and ensuring client satisfaction. Hard-working student with knowledge of maintenance processes and procedures, time management, and planning. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised for creative thinking by my peers, I can be relied upon to help your team achieve its goals.
Overview
7
years of professional experience
1
Certification
Work History
Mobelease wireless
Computer Technician apprentice
01.2022 - Current
Job overview
- Troubleshot computer systems to diagnose hardware and software issues
- Installed and configured hardware components such as motherboards, processors, RAMs, hard drives, optical drives and other peripherals
- Installed necessary drivers for peripheral devices such as printers, scanners and web cameras
- Provided technical support over the phone and in-person to resolve issues
- Assisted in the installation of new operating systems for users
- Resolved network connectivity issues by configuring routers and switches
- Consulted with other technicians on major hardware and software issues to find solutions
- Conducted regular maintenance on computers including updates, upgrades and repairs
- Repaired network equipment and software, maintaining computer and network equipment in safe and functional operating condition.
Steve Window washing
Professional Window Cleaner
06.2018 - 09.2018
Job overview
- Wash and Clean up the windows of residential and commercial buildings! Restoring them to its original bright looks like they were brand new
- Maintained a high level of customer service while performing window cleaning duties
- Established positive relationships with customers by providing excellent customer service throughout the duration of the job
- Assessed each job site prior to beginning work in order to determine the most suitable methods for completing the project efficiently
- Resolved customer complaints promptly and professionally in regards to any issues arising from the completion of a job site's windows.
Barbershop
Barber
01.2017 - 01.2018
Job overview
- Give haircuts and maintaining a healthy hair growth and style! Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Committed to delivering excellent customer service while working in a fast-paced environment
- Provided efficient and courteous service to customers at all times
- Met deadlines while maintaining high-quality deliverables.
Education
Mohawk collegeHamilton, ON
Computer engineering technician
06.2023
University Overview
Relevant Coursework: Computer systems, Web applications
Barber schoolKano, Kano
Professional barber
01.2016
Skills
- Hardware and Software Installation
- Software Application Testing
- Web Security
- Component Replacements
- Technical Support
- Computer Configurations
- Software Deployment Management
- Operating System Testing
- Hardware Replacement
- Help Desk Support
- Hardware Installation
Languages
English
Full Professional
Certification
I’m a certified barber!
Timeline
Computer Technician apprentice
Mobelease wireless
01.2022 - Current
Professional Window Cleaner
Steve Window washing
06.2018 - 09.2018
Barber
Barbershop
01.2017 - 01.2018
Mohawk college
Computer engineering technician
Barber school
Professional barber
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