Foad Soltani
Coquitlam,BC
Summary
Dependable and result-driven financial services professional with over 16 years of experience in banking, risk management, and customer relations. Skilled in analyzing financial data, ensuring compliance, and enhancing customer satisfaction. Proven track record in building long-term client relationships and driving business growth. Expertise in buying and selling mediation and cryptocurrencies, with proficiency in spot trading, transaction management, and market analysis.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Credit Facility Auditor
Melli Bank
05.2018 - 05.2024
- Conducted comprehensive credit analyses and risk assessments.
- Reviewed and evaluated internal control systems, financial records, and accounting systems to ensure accuracy of information.
- Worked closely with management to discuss external audit results and action plans.
- Developed strategies to assess operational efficiency and effectiveness across all departments.
Operation, Risk & Administration Officer
Melli Bank
11.2015 - 04.2018
- Oversaw operational compliance and customer service initiatives.
- Answered incoming telephone calls and responded to customer enquiries promptly and courteously.
- Generated weekly reports detailing progress made against set targets or objectives.
- Processed invoices, purchase orders and other financial paperwork in accordance with company policies.
Account Manager
Melli Bank
02.2010 - 10.2015
- Developed and maintained client relationships, achieving sales targets.
- Ensured compliance with industry regulations when dealing with clients.
- Provided technical support to customers when needed.
Bank Teller
Melli Bank
03.2008 - 01.2010
- Provided personalized banking services and managed cash transactions.
- Maintained accurate records of all financial transactions.
- Developed strong relationships with customers to ensure repeat business.
- Assisted customers with basic technical issues related to digital banking platforms.
Tile Department Manager
Toos Tiles
06.2005 - 02.2008
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Provided technical support as needed when troubleshooting issues related to equipment or software.
Sales Floor Associate
Jalali Tiles
08.2003 - 05.2005
- Provided excellent customer service and maintained product displays.
- Consistently met or exceeded daily sales goals established by management team.
- Operated cash register to process customer purchases accurately and efficiently.
Sales Representative
Jalali Tiles
03.2002 - 07.2003
- Managed daily transactions and cash registers.
- Performed market research to identify potential sales opportunities.
- Created detailed reports on daily, weekly, and monthly sales activity.
Education
B.Sc. in Risk and Financial Markets Management -
National Institute of Banking and Administration
Tehran, Iran01.2014
Skills
- Financial Analysis and Risk Management
- Customer Relationship Management
- Regulatory Compliance
- Data Analysis and Reporting
- Cryptocurrency Operations (Spot Trading, Transactions)
- Market Research and Competitive Analysis
- Inventory Management and Cash Handling
- Microsoft Office Suite
- Effective Communication
- Problem-solving and Decision-making
- Team Leadership and Collaboration
- Adaptability and Continuous Learning
- Organizational Skills
- Bookkeeping
Certification
- Productivity and Quality in Service
- Sales, CRM and Negotiation Techniques
- Technology Management
- Financial Auditing
Languages
- English, Fluent
- Persian, Native
Languages
Persian
Native language
English
Advanced (C1)
C1
Affiliations
Buying and Selling Mediation
- Managed personal ventures in buying and selling mediation, demonstrating proficiency in negotiation and transaction management.
Cryptocurrency Experience
- Leveraged expertise in cryptocurrencies, focusing on spot trading, transactions, and market analysis.
Timeline
Credit Facility Auditor
Melli Bank
05.2018 - 05.2024
Operation, Risk & Administration Officer
Melli Bank
11.2015 - 04.2018
Account Manager
Melli Bank
02.2010 - 10.2015
Bank Teller
Melli Bank
03.2008 - 01.2010
Tile Department Manager
Toos Tiles
06.2005 - 02.2008
Sales Floor Associate
Jalali Tiles
08.2003 - 05.2005
Sales Representative
Jalali Tiles
03.2002 - 07.2003
B.Sc. in Risk and Financial Markets Management -
National Institute of Banking and Administration
- Productivity and Quality in Service
- Sales, CRM and Negotiation Techniques
- Technology Management
- Financial Auditing
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