Summary
Overview
Work History
Education
Skills
Training
References
Timeline
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Florylyn L. Caoagas

Florylyn L. Caoagas

Saskatoon,SK

Summary

Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and handling challenges.



Overview

19
19
years of professional experience

Work History

Assistant Manager

Tim Hortons
05.2024 - Current

Partner with Store Manager to ensure quality customer service.

Manage controllable expenses and supplies within approved budgets to achieve profitability targets.

Responsible to direct all Supervisors with their Job responsibilities.

Assist Manager to oversee budgets ,labor cost and food cost.

Implements Standard Practices.

Knowledgeable in Scheduling, ordering and inventory management.



Food Service Supervisor

Tim Hortons
03.2007 - Current
  • Supervises employees engaged in food preparation and food serving. Ensure that Standard Operating Procedure was followed.
  • Prepares work schedules and assist Manager to meet the labor cost.
  • Trains new employees.
  • Maintains cleanliness of the store.
  • Ensure to meet target drive times or store performance.
  • Knowledgeable in forecasting, ordering and inventory management.


Assistant Store Manager

Fresh N' Famous Inc.-Chowking Foods Corporation
05.2006 - 08.2014
  • Supervised, co-ordinate and schedule the activities of staff.
  • Monitored product quality, ensure that all products are gold standard.
  • Trained staff in job duties and standard operating procedures practices with regards to service and food safety.
  • Comply with Standards set by Quality Management.
  • Managed inventory and accurate ordering of supplies and products to ensure that all products are available.
  • Controlled overall operation of the store.


Education

Bachelor of Science - Business Administration, Major in Management

Adamson University
Philippines
03-2004

Secondary -

Lubang Integrated School
Philippines
01.2000

Skills

  • High Quality Standards
  • Customer Complaint Resolution
  • Marketing Strategies
  • Customer Satisfaction
  • Food Safety
  • Occupational Health and Safety Regulations
  • First Aid

Training

  • Food Safety
  • First Aid
  • Operational Health and Safety
  • Store Management Training Program (SMTP)
  • Customer Relations Management
  • Service Quality Training
  • Product Quality Training

References

Available upon Request.

Timeline

Assistant Manager

Tim Hortons
05.2024 - Current

Food Service Supervisor

Tim Hortons
03.2007 - Current

Assistant Store Manager

Fresh N' Famous Inc.-Chowking Foods Corporation
05.2006 - 08.2014

Bachelor of Science - Business Administration, Major in Management

Adamson University

Secondary -

Lubang Integrated School
Florylyn L. Caoagas