Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Florica Dajeh

Burlington,ON

Summary

Dynamic and results-driven professional with a proven track record at Tesco Superstore, enhancing customer satisfaction through personalized service and effective communication. Excelled in high-pressure environments, demonstrating exceptional complaint handling and team cooperation skills. Expert in fostering positive relationships and motivating clients towards fitness goals at GX Gym, underpinned by strong instructional abilities and a sociable nature.

Overview

12
12
years of professional experience

Work History

Customer Assistant

Tesco Superstore
11.2019 - 06.2020
  • Built strong relationships with customers by providing personalized recommendations and attentive service.
  • Managed multiple tasks simultaneously while maintaining composure under pressure from busy store traffic.
  • Communicated effectively with customers to address inquiries about products, services, or store policies.
  • Assisted customers in locating desired items, ensuring a positive shopping experience.

Fitness Instructor

GX Gym
01.2011 - 03.2015
  • Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
  • Helped clients reach fitness objectives by providing encouragement and motivation.
  • Promoted a positive workout environment by fostering strong relationships with clients.
  • Designed and planned out workouts for around 35 clients based on performance ability.
  • Taught a group of clients specific exercises such as Step, indoor cycling, muscle strengthening, and stretching.


Student Supervisor

St. Francis Xavier Secondary School
09.2008 - 07.2009


  • Facilitated a positive learning environment by proactively addressing conflicts and fostering open communication among students.
  • Developed strong relationships with students, promoting trust and open dialogue about their needs and concerns.
  • Supervised over hundreds of high school students during their lunch breaks, ensuring proper student behavior.


Education

Diploma - Internet Programming And Database Management

Shaw College
Hamilton, ON
06.2001

Skills

  • Active Learning
  • Complaint Handling
  • Team Cooperation
  • Goal-Driven
  • Effective communicator
  • Team worker
  • Assertive
  • Sociable

Languages

English
Full Professional
Arabic
Limited Working
Romanian
Native or Bilingual

Timeline

Customer Assistant

Tesco Superstore
11.2019 - 06.2020

Fitness Instructor

GX Gym
01.2011 - 03.2015

Student Supervisor

St. Francis Xavier Secondary School
09.2008 - 07.2009

Diploma - Internet Programming And Database Management

Shaw College

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Florica Dajeh