Floriana Mustafai
Mississauga,Ontario
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Tommy Hilfiger
09.2023 - Current
- Greet and engage with customers in a friendly and professional manner
- Assisting customers in finding the right size, style and product based on their preferences
- Providing product knowledge and information about Tommy Hilfiger’s brand, products and promotions
- Building and maintaining customer relationships to promote customer loyalty and repeat business
- Following company policies and procedures, including visual merchandising guidelines and loss prevention measures.
Sales Associate
Soft Moc
08.2023 - 01.2024
- Help assist customers with all of their needs
- Cash customers out
- Help customers refund/exchange any unwanted items
- Ensure to keep all shoes organized in correct location.
Flight Attendant
Air Canada Rouge
09.2022 - 05.2023
- Ensure the safety and comfort of all passengers and crew members
- Ensure everyone follows security regulations
- Follow all aviation rules and regulations for safety and protection
- Conduct safety checks before flights
- Monitor and secure the cabin regularly
- Prepare and serve food and drinks to passengers.
Sales Associate
Winners
06.2022 - 08.2022
- Serve customers by helping them select products
- Greet customers in a welcoming manner
- Direct customers by escorting them to racks and counters.
Cashier/Garnisher/Cook/Fryer
Harvey’s
10.2020 - 02.2022
- Garnish food for customers
- Cooked food for customers
- Prepared food for uber eats and skip the dishes orders
- Take orders
- Worked in a fast-pace environment
- Clean up the workplace
- Stock up on toppings and utensils.
Co-op- Pharmacy Technician
Shoppers Drug Mart
09.2020 - 12.2020
- Filled prescriptions
- Filed paperwork for flu shots
- Stocked shelves
- Contact patients regarding their prescriptions.
Education
Ontario Secondary School Diploma -
Glenforest Secondary School
Mississauga, OntarioNo Degree - Accounting And Payroll
Trios College
Mississauga, ON09.2024
Skills
- Fluent in Albanian
- Proficient in word processing applications
- Able to multitask in fast paced environments
- Strong attention to detail
- Excellent customer service skills
- Organized and Dependable
- Cash Handling
Languages
English
Native or Bilingual
Albanian
Native or Bilingual
Certification
- Licensed Lash Technician
Timeline
Sales Associate
Tommy Hilfiger
09.2023 - Current
Sales Associate
Soft Moc
08.2023 - 01.2024
Flight Attendant
Air Canada Rouge
09.2022 - 05.2023
Sales Associate
Winners
06.2022 - 08.2022
Cashier/Garnisher/Cook/Fryer
Harvey’s
10.2020 - 02.2022
Co-op- Pharmacy Technician
Shoppers Drug Mart
09.2020 - 12.2020
Ontario Secondary School Diploma -
Glenforest Secondary School
No Degree - Accounting And Payroll
Trios College
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