Florentina Ebilane
Blk 4 Lot 11 Mayumi St. Sta. Rita Olongapo City ,Zambales, Philippines
Summary
Dynamic professional with a proven track record in customer service and problem-solving, honed through roles from Homemaker/Retired to Hair Salon Owner. Excelled in creating welcoming environments and boosting client retention at Subic Naval Philippines. Skilled in financial management and fostering teamwork, I bring a friendly attitude and a commitment to excellence in every endeavor.
Overview
39
39
years of professional experience
Work History
Homemaker/Retired
None
01.2012 - Current
- Prepares daily household chores such as cleaning and cooking.
- Monitor and setting household budgets.
- Caring for children and providing emotional support.
- Coordinating household finances and bills payments.
Hair Salon Owner
Self-employeed
01.1991 - 12.2011
- Maintained a clean, safe, and welcoming salon environment for clients and staff members.
- Developed a loyal clientele with exceptional communication skills and attention to detail.
- Oversaw payroll processing, budgeting, tax preparation tasks as part of managing financial aspects of the salon business.
- Managed salon operations, ensuring efficient scheduling and high-quality customer service.
- Enhanced client satisfaction by providing personalized hair care solutions and styling advice.
Salon Associate
Subic Naval Philippines
01.1986 - 12.1990
- Assisted stylists with various tasks, ensuring efficient salon operations and a smooth workflow.
- Increased customer retention through exceptional service and building strong rapport with clients.
- Educated clients on proper hair care techniques tailored to their specific needs, promoting healthier hair maintenance habits.
- Improved inventory management by conducting regular stock checks and updating internal systems accordingly.
- Maintained a clean and organized workspace, contributing to a professional and welcoming atmosphere for clients.
Education
No Degree - Hair Science
Lorain Vocational School
Olongapo City, Philippines 11.1965
No Degree - Some High School Diploma
Dagupan City High School
Dagupan City Pangasinan Philippines 03.1963
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Excellent Communication
- Active Listening
Languages
English
Elementary
Timeline
Homemaker/Retired
None
01.2012 - Current
Hair Salon Owner
Self-employeed
01.1991 - 12.2011
Salon Associate
Subic Naval Philippines
01.1986 - 12.1990
No Degree - Hair Science
Lorain Vocational School
No Degree - Some High School Diploma
Dagupan City High School
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