Florence Irene Ng'endo
Montreal,QC
Summary
Resourceful team player/leader known for high productivity and efficient task completion. Skilled in team leadership, inventory management, and customer service excellence. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and positive work environments. Committed to fostering teamwork and meeting operational goals with integrity and reliability.
Overview
17
17
years of professional experience
Work History
Shift Supervisor
Ups
Montreal , Quebec
08.2023 - Current
- Staff duty allocation.
- Time and attendance management.
- Section operation controls
- Upscaling risk and safety amongst staff members.
- Operation of the available machines and equipments.
- Cleaniliness and house keeping of my area of operation.
Housekeeping Supervisor
Nakuru nursing home
Nakuru, Rift Valley
03.2015 - 11.2022
- Inventory and loss control of the cleaning department
- Staff recruitment and training.
- Supply of materials and equipment to satellite branches.
- Working with the team to ensure best result achievement.
Housekeeper
Hilton hotel
Nairobi, Nairobi
04.2008 - 01.2011
- Room cleaning
- Reported any maintenance issues or damage to supervisors immediately.
- Organized closets with hangers for guests' clothing items.
- Inspected guest rooms after cleaning to ensure they were presentable.
Education
Diploma - Business Management
Mwangaza College of Business Management
Nakuru, Rift Valley09-2007
Certificate - Personal Support Worker
Divine College
Montreal, QCSkills
- Time manageme
- Staff training
- Inventory control
- Team collaboration
- Equipment operation
- Staff scheduling
- Housekeeping standards
- Quality assurance
- Process improvement
Timeline
Shift Supervisor
Ups
08.2023 - Current
Housekeeping Supervisor
Nakuru nursing home
03.2015 - 11.2022
Housekeeper
Hilton hotel
04.2008 - 01.2011
Diploma - Business Management
Mwangaza College of Business Management
Certificate - Personal Support Worker
Divine College