Florence Lepage
Halifax,NS
Summary
Dedicated and empathic bilingual professional fluent in French and English. Committed to delivering exceptional service, leveraging strong technical skills, emotional intelligence, and proactive attitude to support customers and contribute to company growth in a collaborative environment.
Overview
7
7
years of professional experience
Work History
Freelancer Graphic Designer
Agnico Eagle
04.2024 - 04.2024
- Developed creative design for print materials, brochures, banners, and signs.
- Conceptualized creative designs for print materials, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
Bilingual Tutor
Clientele
01.2021 - 08.2022
- Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Motivated students with accurate feedback and positive reinforcement.
- Assisted students in developing study skills and strategies.
Co-Business Owner
Private Cleaning Business
01.2017 - 08.2022
- Grew the business through strategic marketing initiatives and targeted client acquisition efforts.
- Developed a positive company culture by fostering teamwork, open communication, and employee recognition.
- Consulted with customers to assess needs and propose optimal solutions.
- Utilized bilingual language skills when necessary to communicate effectively with diverse clientele effectively.
Education
Bachelor's Degree - Graphic Design And Interactive Media
Yorville Toronto Film School
07-2026
College diploma - Graphic Design
Campbelton Community College
05.2024
Skills
- Bilingual proficiency in french and english (verbal and written)
- Excellent communication and interpersonal skills
- Strong technical abilities; skilled in navigating multiple software systems
- High-volume customer service and inquiry resolution
- Problem-solving and proactive decision-making
- Emotional intelligence and empathy in customer interactions
- Adaptability and resilience in a fast-paced environment
- Team Collaboration and cross-departmental support
- Strong attention to detail
- Continuous learner with growth mindset
- Adobe Suite proficiency
- Microsoft Office Suite proficiency
Timeline
Freelancer Graphic Designer
Agnico Eagle
04.2024 - 04.2024
Bilingual Tutor
Clientele
01.2021 - 08.2022
Co-Business Owner
Private Cleaning Business
01.2017 - 08.2022
College diploma - Graphic Design
Campbelton Community College
Bachelor's Degree - Graphic Design And Interactive Media
Yorville Toronto Film School
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