FLORENCE KYABWE
Edmonton,AB
Summary
Motivated restaurant server and helper with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Focused and reliable bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
5
5
years of professional experience
Work History
Restaurant Server and Helper
Kikubo Hotel
01.2018 - 01.2023
- Cleaned and organized kitchen stations to promote team efficiency.
- Cultivated warm relationships with regular customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Cultivated warm relationships with regular customers
Kitchen Helper
Mayeye Food Restaurant
11.2017 - 03.2018
- Cleaned and organized kitchen stations to promote team efficiency.
- Followed supervisor instructions to complete tasks on time.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Transported food items from storage areas to kitchen for preparation.
Education
Certificate in nursing - Nursing Education
St. Francis Hospital Nsambya School of Nursing And Midwifery
Kampala, Uganda03.2021
Skills
- Menu Memorization
- High-Volume Dining
- Guest Relations Management
- Dining Area Maintenance
- Daily Specials Memorization
- Order Taking
- Menu Presentation
- Relationship Management
- Customer Satisfaction
Languages
English
Full Professional
Timeline
Restaurant Server and Helper
Kikubo Hotel
01.2018 - 01.2023
Kitchen Helper
Mayeye Food Restaurant
11.2017 - 03.2018
Certificate in nursing - Nursing Education
St. Francis Hospital Nsambya School of Nursing And Midwifery
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