Summary
Overview
Work History
Education
Skills
Accomplishments
Industry Experience
Training
Career Experience
Languages
Certification
Timeline
Generic

FLORENCE AROMOLARAN

Summary

With over 29 years of experience in people management, a seasoned human resources leader excelling at aligning business needs with strategic HR solutions. Expertise lies in fostering collaboration across all levels of an organization to drive success, utilizing innovative leadership to enhance efficiency and performance. Results-oriented professional with a proven track record of delivering projects that optimize operations, meet deadlines, and stay within budget.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Manager, Learning and Employee Engagement

Peel Children’s Aid Society
01.2024 - Current
  • Company Overview: Not-for-Profit
  • Reporting to the Head, People and Impact, designing and executing internal professional training and development programs that enhance employee skills and agency capabilities
  • Chair the Learning & Development Committee
  • Managing the implementation of HR practices for talent sourcing and management to achieve agency objectives
  • Leading the employee experience project
  • Orchestrating success through a symphony of skills, balancing analytical abilities, robust communication, and a deep understanding of employee needs and business strategy
  • Co-chaired the HR Policy Steering Committee to review existing and new policies that align with applicable laws
  • Not-for-Profit

Employee Experience Consultant

Peel Children’s Aid Society
01.2020 - 01.2024
  • Company Overview: Not-for-Profit
  • Reporting to HR Director and Director of Service/DEI, provided consulting and support to internal stakeholders, including recruitment, policy development, employee relations and an extensive workplace investigation
  • Led employee experience and engagement programs and culture initiatives partnering with DEI Branch
  • Maintained a pulse on employee morale and engagement, continuously identifying opportunities to create an engaged workforce whilst collaborating with the People and Culture team to identify and address issues
  • Not-for-Profit

Human Resources Consultant

Catholic Children’s Aid Society, Toronto
01.2020 - 12.2020
  • Company Overview: Not-for-Profit
  • Reporting to the HR Director, provided HR solutions, leadership, advice and coaching on key workplace matters to effectively manage the workforce, such as the interpretation of collective agreements; general HR policies and procedures; motivating and developing employees; discipline; disability management; recruitment, benefits etc
  • Implemented HR functions on an operational level to help build capability and enable achievement of overall agency and HR strategies
  • Managed complex employee relations issues, conflict resolution, and union negotiations
  • Aligned talent strategies with organizational goals to ensure workforce agility and sustainability
  • Coached and mentored leaders and cultivated high-performance teams
  • Not-for-Profit

Human Resources Specialist

Malton Neighbourhood Services
01.2016 - 12.2020
  • Company Overview: Not-for-Profit
  • Reporting to Executive Director, led the creation and implementation of agency-specific HR policies, ensuring legislative compliance
  • Created employee engagement initiatives in collaboration with the leadership team focused on creating a new employee experience to support wellness and transform culture
  • Negotiated contract terms with external consultants to deliver HR programs such as Management Training, ARAO, and as legislation or internal needs required
  • Oversaw the development of benefits proposals and negotiations with insurance carriers/administration of employee benefits, contracts and agreements
  • Implemented ADP Workforce, a new HRIS to enhance HR efficiency and decision-making
  • Investigated and brought resolution to employee relations issues which reduced associated risks
  • Co-chaired the JHSC, scheduled and managed incident reports, oversaw all staff related investigations
  • As an HR project sponsor, interacted frequently with equivalent level managers to influence human capital outcomes and facilitate change in the agency
  • Not-for-Profit

Human Resources Manager

Toonbox Entertainment Ltd
01.2013 - 12.2015
  • Company Overview: Entertainment
  • Reporting to the Vice President and President, directed HR initiatives for talent management, onboarding, orientation, performance management, employee experience and engagement, succession planning, workplace investigations, health and safety, legislative compliance, training, payroll, benefits, employee communications, processed layoffs and severance packages during reduction in force etc
  • Managed the expatriate program coordinating with external partners such as legal counsel, and real estate firms to expedite and ensure deadlines were met
  • Revamped programs and policies such as Talent Management, Employee Recognition, Performance Appraisals, Management Training, Job Evaluation and Salary Administration to keep up to date with best practices and maintain competitiveness
  • Navigated workforce challenges during industry shifts while prioritizing employee well-being
  • Led HR projects, employee engagement initiatives, human resources audits and metrics to drive solutions
  • Participated in creating a meaningful, aligned and responsible rewards strategy that was relevant and valued
  • Entertainment

Head, Human Capital Development

Chams Plc
01.2009 - 12.2011
  • Company Overview: ICT
  • Reporting to the Group Managing Director and General Manager of Administrative Services, accountable for the transformation of HR strategy and service delivery across 3 sites, over 1000 employees, redesign of HR functions with seven HR staff, and two managers direct reports
  • Partnered with C-suite leaders, boards, and cross-functional teams to align HR strategies with business objectives
  • Led organizational changes and restructuring efforts while ensuring employee engagement and retention
  • Managed HR budgets, ensuring cost-effective people strategies
  • Reduced company medical insurance premiums by 10% and provided a much-improved benefits plan, which boosted employee morale and increased retention
  • Spearheaded Employee Attitude and Engagement surveys, which included analyzing the raw data and the facilitation of feedback sessions
  • In partnership with operational leaders and their staff, identified opportunities for improvement; set action plans; evaluated and executed those plans, which contributed to improvement in overall team and leadership effectiveness
  • ICT

Team Manager, Customer Care

Rogers Communications Inc
01.2007 - 12.2009
  • Company Overview: ICT
  • ICT

Team Manager, Customer Service

Energy Savings Group
01.2003 - 12.2007
  • Company Overview: Gas & electricity
  • Gas & electricity

Team Leader, Customer Service

Percepta
01.2000 - 12.2003
  • Company Overview: Ford Motor Company Contact Centre
  • Ford Motor Company Contact Centre

Human Resources Generalist

Reference House
01.1994 - 12.1998
  • Company Overview: Advertising
  • Advertising

Education

Bachelor of Arts - English

Lagos State University

Post Graduate Human Resource Management Certificate -

Sheridan College

Leadership and Inclusion Certificate -

Centennial College

Certified Human Resources Leader (CHRL) - Professional Designation

HRPA

Skills

  • Employee Talent Development
  • Strategic Policy Development
  • Employee Training
  • Cultural Awareness
  • Team Leadership
  • Employee Performance Oversight
  • Strategic Planning
  • Adaptability Skills
  • Contract Management
  • Employee Engagement Strategies
  • Coaching Expertise
  • Clear Communication Skills

Accomplishments

    Transformed HR Operations Across Multiple Industries: Led HR strategy and workforce planning in entertainment, automotive, non-profit, and ICT sectors, aligning HR practices with business goals to drive performance and engagement.

    Optimized Talent Acquisition & Retention: Spearheaded recruitment strategies that reduced turnover by 10% and improved time-to-hire by 30% through data-driven hiring processes and employer branding initiatives.

    Implemented DEI & Culture Programs: Executed diversity, equity, and inclusion initiatives, fostering inclusive workplace cultures that enhanced employee engagement.

    Led Organizational Change & Workforce Planning: Managed restructures and workforce transitions, ensuring smooth change management processes that maintained productivity and employee morale.

    Enhanced HR Technology & Compliance: Introduced HRIS solutions that streamlined payroll, benefits administration, and performance management, ensuring compliance with employment regulations across various jurisdictions.

    Developed Leadership & Employee Development Programs: Launched training and mentorship programs that upskilled about 50 to 400 employees, boosting leadership pipeline strength and employee satisfaction scores.

Industry Experience

  • Automotive
  • Not-for-Profit
  • Advertising
  • Entertainment
  • Natural Gas & Electricity
  • Information & Communication Technology

Training

  • Certified Member of Joint Health and Safety Committee
  • WSIB Claims Management Certificate
  • HRPA Labour Relations Certificate Program
  • HRPA Pay equity Certificate
  • HRPA Change Leadership Masterclass for HR Professionals
  • PROSCI Change Management: Taking Charge of Change Certificate
  • Trauma Informed Leadership Session with Dr. Hardy
  • HRPA Strategic Planning for HR Professionals
  • Executive Coach Global/Career Compass Canada: The Seven Fundamentals of Team Engagement & Leadership

Career Experience

  • Peel Children’s Aid Society, Not-for-Profit, Manager, Learning and Employee Engagement, 01/01/24, Present, Reporting to the Head, People and Impact, designing and executing internal professional training and development programs that enhance employee skills and agency capabilities., Chair the Learning & Development Committee., Managing the implementation of HR practices for talent sourcing and management to achieve agency objectives., Leading the employee experience project.
  • Peel Children’s Aid Society, Not-for-Profit, Employee Experience Consultant, 01/01/20, 12/31/24, Reporting to HR Director and Director of Service/DEI, provided consulting and support to internal stakeholders, including recruitment, policy development, employee relations and an extensive workplace investigation., Led employee experience and engagement programs and culture initiatives partnering with DEI Branch.
  • Catholic Children’s Aid Society, Not-for-Profit, Human Resources Consultant, 01/01/20, 12/31/20, Reporting to the HR Director, provided HR solutions, leadership, advice and coaching on key workplace matters to effectively manage the workforce., Implemented HR functions on an operational level to help build capability and enable achievement of overall agency and HR strategies.
  • Malton Neighbourhood Services, Not-for-Profit, Human Resources Specialist, 01/01/16, 12/31/20, Reporting to Executive Director, led the creation and implementation of agency-specific HR policies, ensuring legislative compliance., Created employee engagement initiatives in collaboration with the leadership team.
  • Toonbox Entertainment Ltd, Entertainment, Human Resources Manager, 01/01/13, 12/31/15, Reporting to the Vice President and President, directed HR initiatives for talent management, onboarding, orientation, performance management, employee experience and engagement., Managed the expatriate program coordinating with external partners.
  • Chams Plc, ICT, Head, Human Capital Development, 01/01/09, 12/31/11, Reporting to the Group Managing Director and General Manager of Administrative Services, accountable for the transformation of HR strategy and service delivery across 3 sites., Partnered with C-suite leaders, boards, and cross-functional teams to align HR strategies with business objectives.
  • Rogers Communications Inc, ICT, Team Manager, Customer Care, 01/01/07, 12/31/09
  • Energy Savings Group, Gas & electricity, Team Manager, Customer Service, 01/01/03, 12/31/07
  • Percepta, Ford Motor Company Contact Centre, Team Leader, Customer Service, 01/01/00, 12/31/03
  • Reference House, Advertising, Human Resources Generalist, 01/01/94, 12/31/98

Languages

English
Native or Bilingual

Certification

Certified Human Resources Leader (CHRL) - HRPA Professional Designation


Certified Member of Joint Health and Safety Committee


Timeline

Manager, Learning and Employee Engagement

Peel Children’s Aid Society
01.2024 - Current

Employee Experience Consultant

Peel Children’s Aid Society
01.2020 - 01.2024

Human Resources Consultant

Catholic Children’s Aid Society, Toronto
01.2020 - 12.2020

Human Resources Specialist

Malton Neighbourhood Services
01.2016 - 12.2020

Human Resources Manager

Toonbox Entertainment Ltd
01.2013 - 12.2015

Head, Human Capital Development

Chams Plc
01.2009 - 12.2011

Team Manager, Customer Care

Rogers Communications Inc
01.2007 - 12.2009

Team Manager, Customer Service

Energy Savings Group
01.2003 - 12.2007

Team Leader, Customer Service

Percepta
01.2000 - 12.2003

Human Resources Generalist

Reference House
01.1994 - 12.1998

Post Graduate Human Resource Management Certificate -

Sheridan College

Leadership and Inclusion Certificate -

Centennial College

Certified Human Resources Leader (CHRL) - Professional Designation

HRPA

Bachelor of Arts - English

Lagos State University
FLORENCE AROMOLARAN