Florena Lamontagne
New Westminster,BC
Summary
Empathetic Total Care Worker with 3 years history working with mental health field and 3 years experienced working in adult special care unit with dementia. Proven to build client rapport and facilitate growth. Highly organized, proactive and punctual with team-oriented mentality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Screener
Providence Health Care
St. Paul Hospital Vancouver, BC
06.2023 - Current
- Provided verbal instructions to individuals regarding safety protocols and guidelines related to the pandemic.
- Offered protective masks and face shields to guests.
- Performed daily sanitation tasks including wiping down surfaces and disinfecting equipment.
- Restocked supplies and cleaned equipment between patients.
- Offered information, support and comfort to patient families.
Tertiary Mental Health Worker
Providence Health Care
Youville Residence/Parkview Vancouver, BC
01.2018 - 03.2021
- Followed safe lifting and transferring techniques to transport residents.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Supported bathing, dressing and personal care needs.
- Followed care plan and directions for their daily activities.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Documented patient status and reported changes in care needs.
- Participated in team meetings and training sessions to stay up-to-date on best practices for caring for elderly individuals.
Resident Care Aide
Healing Hands Nursing Services
Burnaby, BC
07.2015 - 10.2018
- Assisted residents with daily living activities as designated in care plans.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Provided companionship and emotional support to residents.
- Responded promptly to requests from residents for assistance with activities of daily living.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Ensured that all resident care is provided according to established policies and procedures.
- Provided nutritional support by assisting with meal preparation and feeding when required.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Assisted residents with activities of daily living, such as bathing, grooming, and dressing.
- Preserved patient dignity and rights and demonstrated sensitivity to cultural diversity.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Education
Health Care Assistant - ESL
Drake Medox College
Vancouver, BC06-2015
Building Service Worker Certificate Program
Continuing Education
New Westminster, BC01-2013
National Certificate II in Caregiving
St. Augustine School of Nursing
Davao City, Philippines10-2012
Basic Computer Literacy And Computer Training
Bislig City, Social Welfare And Development Office
Bislig City04-2009
High School Diploma -
Bislig City National High School
Bislig City, Surigao Del Sur Philippines04-2003
Skills
- Goal Development
- Progress Monitoring
- Accurate Reporting
- Client Support
- Patient Advocacy
- Safety and Risk Assessments
- Patient Evaluations
- Care Delivery
- Confidentiality
- Conflict De-Escalation
- Patient Support
- Tracking Client Progress
- ADL Assistance
Affiliations
- gardening
- cooking and baking
- exercise
Certification
- Subacute Certificate
- Dementia Care Certificate Program
- Medication Administration Certificate Program
- Mental Health Certificate Program
- Palliative Care Program
- Slips, Trips, and Falls Certificate Program
- CPR and AED Certificate
- WHMIS Certificate ProgramFoodsafe Level 1
References
References available upon request.
Timeline
Screener
Providence Health Care
06.2023 - Current
Tertiary Mental Health Worker
Providence Health Care
01.2018 - 03.2021
Resident Care Aide
Healing Hands Nursing Services
07.2015 - 10.2018
Health Care Assistant - ESL
Drake Medox College
Building Service Worker Certificate Program
Continuing Education
National Certificate II in Caregiving
St. Augustine School of Nursing
Basic Computer Literacy And Computer Training
Bislig City, Social Welfare And Development Office
High School Diploma -
Bislig City National High School
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