Flordeliz De Jesus
Nanaimo,BC
Summary
Compassionate and motivated second-year Practical Nursing student at Vancouver Island University, with recent hands-on practicum experience. Committed to providing safe, client-centered care while continuing to grow clinical skills and confidence. Dedicated to learning, teamwork, and upholding BCCNM standards in all aspects of care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Student Practical Nurse
Nanaimo Seniors Village - Practicum
Nanaimo, BC (5 Weeks)
05.2025 - 06.2025
- Administered medications, including narcotics, under clinical instructor supervision.
- Provided ostomy and catheter care, and assisted residents with elimination needs.
- Performed sterile dressing changes and wound care procedures.
- Collected and labeled urine and stool specimens for diagnostic analysis.
- Participated in developing and implementing individualized care plans.
- Supported residents with ADLs to ensure comfort and dignity.
Student Practical Nurse
Dufferin Place Long Term Carehome - Practicum
Nanaimo, BC (3 Weeks)
01.2025 - 01.2025
- Delivered safe, supportive care to elderly residents in long-term care facility.
- Assisted residents with personal care, feeding, repositioning, and transfers for enhanced comfort.
- Monitored residents for condition changes and communicated concerns to nursing staff.
- Collaborated with nurses and HCAs to effectively address residents' needs through teamwork.
Medical Administrative Assistant
Telus Health MyCare
Vancouver, BC
05.2022 - 08.2024
- Facilitated patient appointment bookings through prompt responses to incoming calls and inquiries.
- Coordinated post-consultation care, including prescription communication with pharmacies.
- Assisted with patient referrals, ensuring the completeness and accuracy of medical records.
- Retrieved faxes and archived documents into patient charts in a timely manner.
- Applied knowledge of medical terminology and insurance processes to support efficient administration.
- Entered and verified MSP coverage, demographic data, and health histories in the EHR database.
- Collaborated with multidisciplinary teams to support patient care and improve response times.
- In 2023, I took on a key role within the referrals team, managing patient referrals with attention to detail and care.
Emergency Care Worker (Casual)
Canadian Red Cross
Nanaimo, BC
01.2022 - 04.2022
- Assisted in setup, daily operations, and closing of COVID-19 testing and vaccination sites.
- Supported enforcement of health and safety protocols, including social distancing and sanitization.
- Welcomed clients at front desk, fostering friendly interactions during check-in process.
- Communicated compassionately with patients while ensuring confidentiality of medical information.
- Contributed to establishment of safe working environments for diverse populations, incorporating cultural considerations.
Receptionist/COVID-19 Screener (Casual)
Nanaimo Seniors Village
Nanaimo, BC
11.2021 - 12.2021
- Answered and directed incoming calls using a multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents, and rearranging schedules.
- Maintained daily calendars, scheduled client appointments, and coordinated office events.
- Screened visitors for identification credentials and purpose of visit to ensure office security.
- Explained COVID-19 screening procedures professionally to staff members and visitors.
- Sanitized work areas and sterilized equipment to adhere to safety protocols.
Administrative Assistant/Receptionist
Elizabeth Manor Inc.
Parksville, BC
02.2021 - 08.2021
- Addressed diverse client needs through in-person interactions, phone calls, and email correspondence.
- Coordinated appointment calendar to balance schedules and enhance productivity.
- Managed computer databases, physical files, and essential logs efficiently.
- Oversaw inventory purchases, ensuring proper restocking and organization.
- Documented expenses and processed invoices while performing various accounting tasks.
- Developed and implemented comprehensive health and safety plans, including sanitation and Covid-19 protocols.
- Executed office cleaning and sanitizing measures to adhere to infection control standards.
Owner/Operator
Boba Monster Bubble Tea & Desserts Ltd.
Vancouver, BC
04.2016 - 01.2020
- Launched proven success start-up cafe and brand; offering lively, social setting for customers to relax and enjoy refreshing beverages.
- Managed financial functions such as operations budgeting, accounts payable and accounts receivable and payroll.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Interviewed, trained, and supervised up to 15 employees, including 3 supervisors, to achieve sales goals.
- Managed food preparation, guest interaction, quality control, and customer relations.
Barista
Nordstrom
Vancouver, BC
03.2015 - 01.2016
- Operated cash register, handling payments and providing accurate change.
- Described menu items and suggested products based on customer preferences.
- Prepared over 80 drinks per shift with high accuracy.
- Maintained cleanliness of work areas and equipment to ensure customer safety.
Barista
Starbucks
Vancouver, BC
07.2014 - 01.2015
- Greeted guests with pleasant smile and superior customer service.
- Educated customers on beverage menu items and provided samples of daily brews.
- Developed knowledge of Starbucks teas, including growing practices and flavor profiles.
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Ordered, received and stocked supplies and retail products.
Registration Officer/Voting Officer
Elections BC
Vancouver, BC
11.2014 - 11.2014
- Setting up the voting station.
- Serves all voters in a friendly and efficient manner.
- Registering and updating voter information.
- Issuing ballots and instructing voters on how to mark and fold ballots. Receives marked ballots from voters.
- Considering ballots and counting votes after the close of voting at initial count.
- Complete initial count reconciliation forms and reports results at the close of voting.
Sales Associate
Aldo Accessories
Vancouver, BC
08.2013 - 06.2014
- Enhanced customer satisfaction by greeting patrons and assisting with item location.
- Managed cash register operations, processing sales and returns using POS system.
- Drove sales through effective upselling and cross-selling strategies to maximize profitability.
- Supported management in organizing store layout and creating appealing displays for new items.
Crew Trainer
McDonald's
Vancouver, BC
01.2009 - 12.2012
- Trained workers in food preparation, money handling, and cleaning roles to enhance restaurant efficiency.
- Instructed new team members on operational procedures across all areas.
- Documented performance improvement needs, safety protocols, and customer service standards to optimize operations.
- Cross-trained staff on drive-thru devices while providing ongoing training in new applications.
Education
Practical Nursing Program (Expected 2026)
Vancouver Island University
Nanaimo, BCSkills
- Personal care support and safe patient transfers
- Sterile wound care and dressing application
- Ostomy and urinary catheter care
- Specimen collection for diagnostic testing
- EMR documentation and charting
- Referral coordination and multi-line phone handling
- Scheduling and administrative support
- Microsoft Office Suite proficiency
- Medical office operations and client service
- Staff training and team collaboration
- Excellent written and interpersonal communication
- Bilingual: fluent in English and Tagalog
Certification
- Standard First-Aid and CPR-C 2024
- WHMIS 2024
- Violence Prevention Training, Island Health, 2024
- Class 5 Driver’s License
References
References available upon request.
Timeline
Student Practical Nurse
Nanaimo Seniors Village - Practicum
05.2025 - 06.2025
Student Practical Nurse
Dufferin Place Long Term Carehome - Practicum
01.2025 - 01.2025
Medical Administrative Assistant
Telus Health MyCare
05.2022 - 08.2024
Emergency Care Worker (Casual)
Canadian Red Cross
01.2022 - 04.2022
Receptionist/COVID-19 Screener (Casual)
Nanaimo Seniors Village
11.2021 - 12.2021
Administrative Assistant/Receptionist
Elizabeth Manor Inc.
02.2021 - 08.2021
Owner/Operator
Boba Monster Bubble Tea & Desserts Ltd.
04.2016 - 01.2020
Barista
Nordstrom
03.2015 - 01.2016
Registration Officer/Voting Officer
Elections BC
11.2014 - 11.2014
Barista
Starbucks
07.2014 - 01.2015
Sales Associate
Aldo Accessories
08.2013 - 06.2014
Crew Trainer
McDonald's
01.2009 - 12.2012
Practical Nursing Program (Expected 2026)
Vancouver Island University
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