Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Flora Robles

Long Beach

Summary

I love being in the medical field because i would love to grow as a person but in life as well and what I have seen over the six years in the medical field is that you can start from the bottom and work your way to the top because as part of the healthcare team I've seen that a lot and that is what I love because it makes me feel like I have been achieving my goals throughout my journey as an medical assistant

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.

Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.

Focused professional motivated to deliver seamless and pleasant healthcare experience to patients. Offering extensive background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations.

Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments.

Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.

Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medical Assistant

Whole Person Care Clinic
Long Beach
- Current
  • Company Overview: It's a foundation for clients that are homeless or have mental health issues.
  • I am in charge of medications and appointments schedule
  • It's a foundation for clients that are homeless or have mental health issues.

Medical Assistant

MedWell Medical
Long Beach
- Current
  • Responsible for answering phone calls and transferring to the correct care manager
  • Responsible for prior authorization and helping my pt schedule appointments with their approved specialists
  • Case manager for our Spanish speaking pt
  • Helping the nurse practitioner with translation with our Spanish speaking pt
  • Receptionists/ Medical office specialist front desk
  • Responsible for Case management notes to help support our team members and the patients information
  • Responsible for faxes and faxing it to the correct pt chart or case manager
  • Calling the pt pharmacy and getting refills and or new prescription as well

Caregiver

Belmont Senior Living
Rancho Palos Verdes
05.2023 - 04.2024
  • I took care of residents with dementia bathe them feed them take them out for walks put them to bed read to them watch movies with the residents and even danced with them

Medical Assistant

Beverly Hills
05.2023 - 06.2023
  • Answer phone calls
  • Schedule visits
  • Pull up patients charts

Medical Assistant

Paramount Specialty group
Paramount
04.2019 - 03.2023
  • Company Overview: since that office was a gastroenterologist
  • I was medical assistant/office manager I was in charge of authorization doing all of the pt paperwork for there colonoscopy and endoscopy
  • Would answer phones
  • I would sometimes translate to pt of what the doctor is saying since most pt we're Hispanic
  • I can multitask the job i was and still a team player i am a fast learner
  • Since that office was a gastroenterologist

Education

GED - High school diploma or GED

UEI College
Huntington Park

Skills

  • Medical office experience
  • Analysis skills
  • Multi-line phone systems
  • CPT coding
  • Front desk
  • Typing
  • Medical records
  • Office experience
  • Spanish
  • Medical office management
  • Patient Care
  • Microsoft Excel
  • ICD-10
  • Cash register
  • Client interaction via phone calls
  • EClinicalWorks
  • Microsoft Word
  • Office management
  • ICD-9
  • Vital signs
  • Windows
  • Filing
  • Administrative experience
  • Data entry
  • Medical billing
  • Customer service
  • ICD coding
  • Supervising experience
  • Customer support
  • Organizational skills
  • Medical coding
  • Microsoft Outlook
  • Microsoft Office
  • Communication skills
  • Bilingual
  • Medical terminology
  • Phone etiquette
  • English
  • Health information management
  • Medical receptionist
  • Cash handling
  • Medicare

Certification

  • Medical Office Specialist, Present
  • CPR Certification, Present

Languages

Spanish

Timeline

Caregiver

Belmont Senior Living
05.2023 - 04.2024

Medical Assistant

05.2023 - 06.2023

Medical Assistant

Paramount Specialty group
04.2019 - 03.2023

Medical Assistant

Whole Person Care Clinic
- Current

Medical Assistant

MedWell Medical
- Current

GED - High school diploma or GED

UEI College
Flora Robles