Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Flor Navas

Coquitlam,BC

Summary

Dynamic and detail-oriented professional with a proven track record at ATS Healthcare, enhancing operational efficiency and accuracy in payroll processing and administrative tasks. Excelled in fast-paced environments, leveraging exceptional communication skills and expertise in MS Office and Excel to drive project completion and customer satisfaction. Demonstrated ability to collaborate effectively, ensuring meticulous attention to detail and problem-solving prowess.

Overview

20
20
years of professional experience

Work History

Office Administrative - Cost Processor

ATS Healthcare
08.2018 - 05.2024
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Maintain current filing system for all payroll related information.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
  • Completed Broker's Payroll
  • Audit and reconciling all payroll records, timesheets and reports to ensure total balance.
  • Review and process daily drivers run sheets.
  • Reduced errors with meticulous attention to detail and thorough review of documentation.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Work with fleet department to ensure accuracy and driver deductions.
  • Process Courier, tractors, trucks and vans broker invoice report for payment.
  • Completing timely processing of payroll bi-weekly, benefit deductions and remittances for broker's
  • Ensure all accessorial charges are included
  • Entering invoices and terminal cost into Accruals
  • Entering manual adjustments and exempt staff exceptions for payroll and time reporting
  • Outlook emails request hourly, daily, maximum of 50 or more emails per day.

Office Coordinator

Aerotek - Rogers Communication
08.2009 - 09.2012
  • Improved client satisfaction by promptly responding 20 emails daily to inquiries and resolving issues very professional manner.
  • Maintained strict confidentiality of sensitive information, upholding highest level of professionalism at all times.
  • Implemented inventory control measures for office supplies, reducing waste while maintaining adequate stock levels.
  • Overview of Vendors invoices to confirm proper information and being able to back track payment history
  • Data entry and running daily project reports.
  • Updated vendor information, able to back track payment history.
  • Maintained regular communication with vendors in regards invoices, answering any concerns in regards their order and verifying services and proper information
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity.
  • Inventory control and audit
  • Provided clerical support, addressing routine, and special requirements.

Operations Officer

Stevens Dufour
01.2004 - 08.2009
  • Accounts Receivable: Collected payment from clients, posted payment deposits daily.
  • Claim Adjustor: Gathered information needed to settle claims by obtaining samples and invoices for claim to be process.
  • Customer Service: Building customer relations providing product knowledge, answering customers demands by phone or emails.
  • Enhanced productivity through developing and implementing effective standard operating procedures.
  • Implemented inventory control systems, reducing discrepancies and ensuring accurate stock levels.
  • Oversaw financial reporting, ensuring accuracy and compliance with regulatory requirements.
  • Conducted regular audits to maintain quality standards across all operations departments.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Assisted in recruiting, hiring and training of team members.

Education

Accounting - Accounting Program

Toronto School of Business
Brampton, ON
06.2004

Skills

  • Great communication, organized, problem solving skills, attention to detailed
  • Teamwork and Collaboration
  • Customer Service
  • Data entry experience
  • Ability to work in a very fast paced environment
  • Knowledge of MS Office, Word, Excel and Outlook
  • Good customer service skills
  • Secondary School Diploma or equivalent experience

Languages

Spanish
Native or Bilingual

Timeline

Office Administrative - Cost Processor

ATS Healthcare
08.2018 - 05.2024

Office Coordinator

Aerotek - Rogers Communication
08.2009 - 09.2012

Operations Officer

Stevens Dufour
01.2004 - 08.2009

Accounting - Accounting Program

Toronto School of Business

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Flor Navas