Flor Daniela Zamarron
La Habra
Summary
I am a friendly and courteous individual seeking a Medical assistant position in either front or back office. I offer a strong knowledge of patient care, clerical, and organizational skills to maximize the efficiency of time management.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Assistant
Kaiser Permanente
02.2016 - Current
- Assisted in patient assessments and recorded medical histories efficiently.
- Administered vaccinations and performed routine laboratory tests with precision.
- Scheduled patient appointments and managed electronic health records effectively.
- Educated patients on medication usage and follow-up care protocols clearly.
- Coordinated communication between healthcare providers and patients to enhance service delivery.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
Medical assistant
Endocrinology Medical Group of Orange County
06.2011 - 03.2015
- Assisted physicians with patient examinations and procedures, ensuring comfort and safety.
- Managed patient scheduling, maintaining efficient clinic operations and minimizing wait times.
- Collected and documented patient medical histories accurately for comprehensive treatment plans.
- Ensured examination rooms were ready by sterilizing tools and organizing equipment.
File clerk/student worker
Everest College
12.2010 - 05.2011
- Organized and maintained filing systems for student records, ensuring easy access and retrieval.
- Processed incoming documents and applications, verifying accuracy and compliance with institutional standards.
- Assisted in archiving outdated files, contributing to space optimization and efficiency improvements.
- Collaborated with administrative staff to streamline document handling procedures and enhance workflow.
- Monitored inventory of office supplies related to file management, ensuring adequate stock levels were maintained.
Cashier
Gateway Auto Spa
01.2008 - 01.2011
Education
LVN Nursing License - LVN
California Career Institute
Anaheim, CAMedical Assistant diploma - undefined
Everest College
Anaheim, Ca01.2011
High School diploma - undefined
Magnolia High School
Anaheim, Ca01.2010
Skills
- Help implement practice's quality assurance and control program
- Efforts ensure compliance with HIPAA, CLIA and OSHA regulations; improve patient care/satisfaction
- Prepare procedures such as ultrasounds and biopsies for the Doctors
- Demonstrate proficiency in taking patient medical histories and vital signs, as well as in performing venipuncture, injections and various diagnostic procedures and ancillary tests (ie EKGs, chemistry analysis, and hematology)
- Teach diabetic patients the use of insulin injections to control blood sugars and monitor blood sugars daily
- Room approximately 60-80 patients daily in a 7 hour time frame
- Schedule patients for procedures and New patients daily
- Assist patients with prescriptions such as refills and new prescriptions
- Control Medical records department such as faxing records to hospitals, doctor's offices, and patients continuing care
- Obtain bloods results, EKG's, and radiology procedures for the doctor to evaluate
- Submit prior authorization for patients' medication
- Submit procedure referrals and authorizations
- Check insurance eligibility with each insurance company via website and phone (HMO and PPO)
- Experience with medications
- Interview patients when taking patients back to see the doctor
- Verify all medications and allergies with patients during their visit
- Answer multiple phones lines 5-7 lines at a time
- Maintain phone etiquette when assisting patients over the phone
- Collect co payments and manage money, credit and check payments
Certification
- CPR (BLS) certified 2024
- MA diploma
- LVN license
Languages
Spanish
Professional Working
Timeline
Medical Assistant
Kaiser Permanente
02.2016 - Current
Medical assistant
Endocrinology Medical Group of Orange County
06.2011 - 03.2015
File clerk/student worker
Everest College
12.2010 - 05.2011
Cashier
Gateway Auto Spa
01.2008 - 01.2011
Medical Assistant diploma - undefined
Everest College
High School diploma - undefined
Magnolia High School
LVN Nursing License - LVN
California Career Institute
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