Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Félix-Antoine Cartier

Québec,QC

Summary

I'm a hardworking, versatile and reliable people manager, who is not afraid to dig in specific problems alone, or with team members. I believe that team success and employee retainment starts with a leadership that cares about employees. I'm organized, proactive and punctual with a team-oriented mentality and used to work on many different projects simultaneously in a rapidly evolving environment.

Overview

16
16
years of professional experience

Work History

Team Leader Manager

Altus Group
Quebe, QC
06.2022 - 02.2024
  • Managed cross-functional teams (Devs, BAs, TPMs, Automation QAs, Manual QAs) to develop products and functionalities, perform testing and develop business plans.
  • Manage stressful circumstances and effectively diffused tense situations.
  • Facilitated communication between senior management and staff.
  • Organized team meetings to discuss progress and challenges.
  • Recruited, trained, and supervised new staff members.
  • Maintained records of employee performance reviews.
  • Analyzed and measured employee performance, taking appropriate disciplinary action or recognition based on work performance.
  • Collaborated with product management team on feature requests from customers.
  • Created and maintained a positive work environment for employees.
  • Developed strategies to motivate employees in achieving goals.
  • Promoted a culture of collaboration within the team.
  • Identified areas where teams could improve their skillset.
  • Delegated work assignments and prioritized tasks.
  • Analyzed existing applications for optimization opportunities or potential refactoring needs.
  • Implemented new processes and procedures as needed.
  • Conducted root causes analysis to develop corrective action plans.
  • Assisted in troubleshooting issues reported by users during testing phase.

Team Leader

Altus Group
Québec, QC
01.2022 - 06.2022
  • Maintained a positive work environment that promoted collaboration between team members.
  • Delegated daily tasks to team members to optimize group productivity.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
  • Implemented changes in response to changing business needs or customer demands.
  • Facilitated communication between cross-functional teams within the organization.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Organized client meetings to provide project updates.

Product Owner

Altus Group
Québec, QC
01.2017 - 01.2022
  • Developed user stories, acceptance criteria, and mockups for new features.
  • Communicated regularly with stakeholders to ensure alignment on product strategy and vision.
  • Collaborated with development teams to ensure successful delivery of products.
  • Collaborated with design team to come up with product look.
  • Partnered with software development team to design custom applications and trackers to meet client needs.
  • Performed QA testing of new features prior to their release into production environment.
  • Advised on technical solutions that align with product objectives.
  • Managed pre-production and production product deployments.
  • Outlined new feature plans and specifications.
  • Oversaw team resources and allocated assignments.
  • Cultivated business partnerships to build lasting relationships with internal and external parties.
  • Collaborated with other departments to coordinate strategic marketing activities.

Data Analyst

Altus Group
Queb, ON
04.2008 - 01.2017
  • Analyzed large datasets to identify trends, patterns and correlations for business insights.
  • Translated raw data into meaningful information using statistical techniques.
  • Leveraged SQL queries to extract, transform and load data into databases.
  • Built visualizations that enabled users to quickly interpret results from complex analyses.
  • Worked with internal teams to understand business needs and changing strategies.
  • Utilized advanced analytics tools such as SAS, SPSS, Excel PowerPivot, to manipulate large volumes of structured and unstructured data sets.
  • Conducted data analysis to prepare forecasts and identify trends.
  • Recommended metrics and models based on observed trends.
  • Leveraged software to compile and model data.
  • Implemented machine learning algorithms like Linear Regression, Logistic Regression and Random Forest for classification and prediction purposes.
  • Created predictive models to forecast behavior.
  • Gathered and organized data to analyze current industry trends.
  • Created and designed business intelligence databases, spreadsheets or outputs.
  • Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.

Education

Certified ScrumMaster® (CSM®) - Scrum Master

Scrum Alliance
03-2022

Pragmatic Marketing - Foundations - Product Owner

Pragmatic Marketing
06-2018

Introduction to data science and software engineering - Information Technology

TÉLUQ
Quebec, QC
11-2015

Certificate - Real Estate And Urban Management

Université Laval
Québec, QC
03-2005

Bachelor of Arts - Urban Studies

Concordia University
Montreal, QC
06-2000

Skills

  • Meeting Facilitation
  • Industry Expertise
  • Stakeholder Management
  • Remote Team Management
  • Team Building
  • Employee Engagement
  • Product Management
  • Roadmap Development
  • User Acceptance Testing
  • Problem Resolutions
  • Scrum Expertise
  • Product Planning
  • Data Modeling
  • Data Mapping
  • Data Validation
  • Gap Analysis
  • Statistical Analysis
  • Database Programming and SQL

Languages

English
Native/ Bilingual
French
Native/ Bilingual

References

References available upon request.

Timeline

Team Leader Manager

Altus Group
06.2022 - 02.2024

Team Leader

Altus Group
01.2022 - 06.2022

Product Owner

Altus Group
01.2017 - 01.2022

Data Analyst

Altus Group
04.2008 - 01.2017

Certified ScrumMaster® (CSM®) - Scrum Master

Scrum Alliance

Pragmatic Marketing - Foundations - Product Owner

Pragmatic Marketing

Introduction to data science and software engineering - Information Technology

TÉLUQ

Certificate - Real Estate And Urban Management

Université Laval

Bachelor of Arts - Urban Studies

Concordia University
Félix-Antoine Cartier