Fleur Erica Planta
SKF
CALGARY,AB
1
Language
1
Certification
12
years of professional experience
Organized and proactive professional with a solid background in manufacturing and customer service. Expertise in quality inspections and teamwork, dedicated to driving improvements and delivering exceptional results in all assembly tasks.
Work History
Mechanical Assembler
2 Years 11 Months- Assembled mechanical components in accordance with engineering specifications and quality standards.
- Operated hand and power tools to complete assembly tasks efficiently and safely.
- Collaborated with team members to resolve assembly issues and improve workflow processes.
- Conducted quality inspections on assembled products to ensure compliance with industry standards.
Medical Office Assistant
1 Month- Greet and assist patients in courteous and professional manner
- Schedule patient appointments and manage the office calendar
- Maintained electronic medical records accurately and securely
- Handle phone calls, emails and inquiries promptly
- Assist with front desk duties as needed
Customer Service Representative
4 Years 7 Months- Delivered exceptional customer service, resolving issues and enhancing customer satisfaction.
- Managed high-volume transactions efficiently and payment processing tools.
- Trained new employees on procedures and best practices to ensure consistent service quality.
- Assisted in inventory management, ensuring product availability and accurate stock levels.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
- Medical Office Administration Assistant Diploma
- Graduation with Distinction.
Skills
Manufacturing experience
Visual inspection
Product assembly
Soldering techniques
Teamwork
Organizational skills
Languages
English
Certification
- CPR/AED Level C Certified - August 30, 2026
Timeline
Medical Office Assistant
17 Ave. Medical Centre
06.2026 - 07.2026Read More
Mechanical Assembler
SKF
10.2023 - CurrentRead More
Customer Service Representative
Safeway
11.2014 - 06.2019Read More
CDI College of Business Technology And Health
from Medical Office Administration Assistant Diploma
Read More