Flazia Furtado
1435 E 30th Ave, Vancouver,BC
Summary
A highly motivated and detail-oriented professional with an MBA degree and a proven track record of success in the hospitality industry. Over the past 2 years, I have been dedicated to enhancing customer experiences and mentoring as a supervisor at Restaurant. Possessing Strong Communication and interpersonal skills.
Overview
9
9
years of professional experience
Work History
Supervisor
House of Dosas
04.2022 - Current
Staff Management, Customer Service, Operation Management, Problem solving and communication.
Travel Agent Assistant
Joe International Travels
03.2019 - 02.2021
Coordinating travel details, and ensuring a smooth and enjoyable experience for clients, Research and Recommendations, Documentation and Assist with Promotions
Accountant and Cashier
Urban Cooperative Credit Society
04.2016 - 02.2019
Maintaining books of Accounts, Updating each transaction on the package, maintaining records of clients, and accepting electric and water bills.
Receptionist
Joa Xavier Palace
08.2015 - 01.2016
Confirmations of reservations, Management of bills, Filling reports, handling complaints.
Education
MBA - Human Resource
University Canada West
Vancouver, None05-2024
Bachelor of Commerce - Financial Accounting, Audit And Taxation
Rosary College of Commerce And Arts
Goa 04-2015
Skills
- Multitasking Abilities
- Problem-solving aptitude
- Customer Relationship Management
- Training and mentoring
- Priority management
- Adaptability
Languages
English
Native or Bilingual
Timeline
Supervisor
House of Dosas
04.2022 - Current
Travel Agent Assistant
Joe International Travels
03.2019 - 02.2021
Accountant and Cashier
Urban Cooperative Credit Society
04.2016 - 02.2019
Receptionist
Joa Xavier Palace
08.2015 - 01.2016
MBA - Human Resource
University Canada West
Bachelor of Commerce - Financial Accounting, Audit And Taxation
Rosary College of Commerce And Arts
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