Summary
Overview
Work History
Education
Skills
Languages
Timeline
Work Availability
Hi, I’m

Flavio Hima

Toronto,ON

Summary

Proven Cashier at Big Market, excelling in customer service excellence and cash handling, demonstrated a high level of work ethic and integrity. Enhanced customer satisfaction by efficiently resolving issues and managing transactions with over 98% accuracy. Skilled in fostering positive customer relations and streamlining checkout processes. Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Motivated cashier and stocker with 2 years of experience in BIG MARKET. Accomplished various tasks daily, including trainers , stocking shelves with drinks and collecting payment cash registers. Cheerful when assisting customers and coworkers.

Overview

3
years of professional experience
2
years of post-secondary education

Work History

Shoppers Food Warehouse

Cashier
01.2022 - 02.2023

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Lifted up to 200 pounds at once and used forklift to move heavier loads.

Smashburger

Restaurant Waiter
03.2023 - 08.2024

Job overview

  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Supported needs of 2-3 persons wait staff who attended to specific needs of countless customers daily for Smashburger restaurant with social relevancy and intentionality.

Education

Seneca College of Applied Arts And Technology
North York, ON

High School Diploma
09.2022 - 05.2024

University Overview

Skills

Customer Service

Customer Assistance

Work Ethic and Integrity

Customer service excellence

  • Cleanliness
  • Service Quality
  • Table Setting
  • Order Management

Languages

English
Limited Working

Timeline

Restaurant Waiter
Smashburger
03.2023 - 08.2024
Seneca College of Applied Arts And Technology
High School Diploma
09.2022 - 05.2024
Cashier
Shoppers Food Warehouse
01.2022 - 02.2023
Availability
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Flavio Hima