Summary
Overview
Work History
Education
Skills
Timeline
Generic

Flavio Hima

Toronto,CA

Summary

Proven professional with a track record of enhancing customer experience at Mili Hotel, adept in telephone skills and organization. Excelled in greeting clients, managing files with precision, and fostering positive relationships, significantly improving client satisfaction. Demonstrates exceptional ability to multitask and maintain efficiency in fast-paced environments. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Dedicated receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

3
3
years of professional experience

Work History

Receptionist

Mili Hotel
02.2023 - 09.2024
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.

Cashier

Big Market
01.2021 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.

Restaurant Waiter

Il Gussto
03.2020 - 08.2020
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.

Education

GED -

Seneca College of Applied Arts And Technology
North York, ON
05.2027

Skills

  • Greeting and Seating Clients
  • Telephone skills
  • Organization skills
  • File Management
  • Mail handling

Timeline

Receptionist

Mili Hotel
02.2023 - 09.2024

Cashier

Big Market
01.2021 - 08.2021

Restaurant Waiter

Il Gussto
03.2020 - 08.2020

GED -

Seneca College of Applied Arts And Technology
Flavio Hima