PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Certification
Timeline

Flavio Colana

Allstate Insurance Company
Upland,CA
1
Certification
7
years of professional experience

Results-driven management professional experienced in navigating complex organizations through collaboration and adaptability. Seeking a full-time role that presents challenges and utilizes strong interpersonal skills, effective time management, and problem-solving capabilities.

Work History

Compliance Manager

5 Years 5 Months
Allstate Insurance Company | 03.2021 - Current
  • Developed outreach programs to enhance customer and community engagement for Allstate Insurance.
  • Gathered and analyzed data, facilitating communication and coordination between four agencies.
  • Gathered, analyzed and distributed data between four agencies.
  • Developed customer and community outreach programs for Allstate Insurance.
  • Standardized and maintained regulatory reports to ensure compliance with state requirements.
  • Interviewed prospective clients to obtain data about financial resources, physical conditions of person and property.
  • Assisted clients with property inspections and county assessors maps.

Paralegal Intern

6 Months
Community Legal Information Clinic | 07.2024 - 01.2025

Researched case law to support the development of Information packages.

  • Conducted client interviews to obtain information relevant to cases.
  • Interacted with court personnel, clients, experts, and mediators to facilitate case progress.
  • Verified accuracy of citations within briefs before submission to the court.
  • Evaluated potential sources of evidence based on relevancy criteria established by attorneys.
  • Collaborated with paralegals on complex document management and analysis projects to enhance workflow.
  • Executed data entry into document management databases to ensure accurate case documentation.

Executive Legal Assistant

2 Years 1 Month
Castillo and Associates Law Firm | 02.2019 - 03.2021
  • Maintained efficiency of electronic contract management system and coordinated trainings.
  • Supported attorneys by preparing documents and organizing client meeting logistics to ensure effective consultations.
  • Handled highly confidential employment law and Human Resources assignments.
  • Gathered and organized critical employment and medical records for attorneys to facilitate case preparation.
  • Organized Doctor appointments for clients for medical review.
  • Prepared legal documents and filed them in court.
  • Attended meetings and conducted meetings for five law firms in Southern California.

Education

Master of Arts (M.A.) - Public Administration

California State University-Chico | Chico, CA, US | 05-2026
  • Awards & Honors
  • Distinction Student Award 05/2026

Bachelor of Arts (B.A.) - Political Science

University of California-Riverside | Riverside, US | 05-2026
  • Awards & Honors
  • Honor Roll 07/2020

High School Diploma

Redlands East Valley High School | Redlands, US | 08.2016

Skills

Regulatory report presentations
Project planning
Quality management processes
Client relations
Property inspections
Regulatory compliance research
Risk management strategies
Microsoft Office Suite
Office software proficiency
R studio with R decoding statistical analysis
Transportation policy report
GIS programming intermediate level
Training development

Certification

  • Dual Student Enrollment Program
  • Personal Lines Insurance Agent-Broker

Timeline

Paralegal Intern

Community Legal Information Clinic
07.2024 - 01.2025Read More

Compliance Manager

Allstate Insurance Company
03.2021 - CurrentRead More

Executive Legal Assistant

Castillo and Associates Law Firm
02.2019 - 03.2021Read More

California State University-Chico

Master of Arts (M.A.) from Public Administration
Read More

University of California-Riverside

Bachelor of Arts (B.A.) from Political Science
Read More

Redlands East Valley High School

High School Diploma
Read More
Flavio Colana