FLAVIAH PROSSIE NABUUMA
Vernon,BC
Summary
Dynamic food service supervisor with a proven leadership background, diligent, community-based, compassionate volunteer, known for high productivity, and proficient in task completion. Excelling in customer service and multitasking, recognized for enhancing operational efficiency and staff training, adept at problem-solving, and fostering positive team dynamics aimed at driving exceptional service standards in fast-paced work environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Volunteer
Interior Health
Vernon, British Columbia
04.2024 - Current
- Executes tasks as directed by my coordinator, ensuring timely completion.
- Welcomes and greets patients and offers assistance in finding specific departments or personnel.
- Guides and supported fellow volunteers throughout shifts to enhance team performance.
- Helps with preps, set ups, and backups of usable equipments and trains new volunteers.
Food Service Supervisor
Tim Hortons
Vernon, BC
11.2022 - Current
- Supervises and coordinates food preparation and service activities to enhance restaurant efficiency.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Ensures compliance with health and safety regulations throughout the daily operations.
- Trains staff in food preparation, cash handling, and cleaning procedures to streamline operations.
- Addresses customer concerns promptly, providing accurate, and detailed information.
- Worked closely with the management team to foster a positive working environment, encouraging teamwork.
Food Service Supervisor
Wendy's
Sharajah, Dubai UAE
11.2015 - 07.2022
- Executed regular quality checks to uphold exceptional food preparation and service standards.
- Managed daily cash flow, including receipts and bank deposits for financial accuracy.
- Maintained comprehensive inventory of supplies, equipment, and food items for operational efficiency.
Team Leader/ Counter Attendant
Burger King
Dubia-UAE, UAE
10.2013 - 10.2015
- Coordinated team activities and delegated tasks to enhance food preparation efficiency.
- Developed strategies for conflict resolution and problem-solving among team members.
- Monitored daily workflow to ensure compliance with established policies and procedures.
Teacher/ Deputy in Charge Administration
St.Lawrence senior Secoundary School
Kampala -UG, Uganda
07.2009 - 12.2011
- Cultivated positive relationships with students, parents, and teaching staff.
- Ensured a safe and orderly environment conducive to learning.
- Prepared classroom settings that supported physical, social, and emotional development.
Education
Bachelor of Arts - Education And Skills Training
Makerere University
Uganda01.2009
High School Diploma -
Our Lady of Good Counsel Secondary School
Uganda11.2002
Skills
- Great Leadership skills
- Inventory Management
- Customer Service
- Good communication skills
- Self reliant and self driven
- Time management skills
- Attention to details
- Problem solving skills
- Food safety compliance
- Empathy and patience
Certification
Diploma in Health and Social Care: Alison Online Learning May/ 2025
Health Care Certificates: - Provincial Hand Hygiene Basics, Violence Prevention
Introduction to Falls and Injury/ code silver at Learning Hub / Interior Health [- June/ 2024
Adult Child Infant CPR + First Aid+ AED - New Fife CPR- May/2024
Certificate in Food safety PIC TrainCan Campus Canada May/2023
Certificate in computer Application Makerere University Nov/ 2025 to Dec/2005
References
References available upon request.
Timeline
Volunteer
Interior Health
04.2024 - Current
Food Service Supervisor
Tim Hortons
11.2022 - Current
Food Service Supervisor
Wendy's
11.2015 - 07.2022
Team Leader/ Counter Attendant
Burger King
10.2013 - 10.2015
Teacher/ Deputy in Charge Administration
St.Lawrence senior Secoundary School
07.2009 - 12.2011
Bachelor of Arts - Education And Skills Training
Makerere University
High School Diploma -
Our Lady of Good Counsel Secondary School
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