Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Flaviah Prossie Nabuuma

Vernon

Summary

Experienced with coordinating volunteer activities and supporting community programs. Utilizes organizational and interpersonal skills to promote effective project execution. Knowledge of building strong community relations and enhancing service delivery. Yet also a Proven leader and efficient organizer, demonstrated at Tim Hortons by enhancing customer satisfaction and overseeing daily food preparations with great food safety levels

Overview

16
16
years of professional experience
1
1
Certification

Work History

Volunteer

Vernon Jubilee Hospital
04.2024 - Current
  • Assisting different departments like the Diagnostic and X-ray, Cancer clinic,Ambulatory Care, Surgical day care unit, during Mammography and Ortho clinics,help to assemble and arrange patients' gowns, foods.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Accompany patients on hospital wheelchairs to different treatment departments, directing them from the Info-desk and being the Runner in the hospital anytime i am needed.
  • Provided emotional support and companionship to elderly in community homes.

Food Service Supervisor

Tim Hortons
11.2022 - Current
  • Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment through food safety standards.
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Reduced food waste by implementing proper inventory tracking and storage practices.


Food Service Supervisor

Wendys Restaurant
11.2015 - 09.2022
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Established and managed team schedules and shift assignments.
  • Monitored food preparation, production, and plating for quality control.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.


Team Leader

Burgerking Restaraunt
10.2013 - 10.2015
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.


Personal Support Worker - Volunteer

Mukono Medical Centre
11.2012 - 08.2013
  • Assisted patients with daily living needs and activities, promoting independence and wellbeing.
  • Assisted patients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Enhanced patient comfort by providing compassionate and attentive personal car like turned and positioned bedbound for patients to prevent bedsore.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.


Umployed

Non
07.2011 - 06.2012

Please Note that this is a period i was unemployed because i was involved in a terrible Car Accident. So i dealt with:

  • Self-motivation, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.


Teacher/Deputy In Charge of Administration

St. Lawrence Senior Secondary School Ssonde
09.2008 - 12.2011
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.

Education

Bachelor of Arts - Education

Makerere University
Kampala- Uganda
01-2009

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Community service
  • Adaptability and dependability
  • Customer service
  • Leadership qualities
  • Attention to detail

Languages

English
Full Professional

Certification

  • CPR/AED Certification
  • First Aid Certification
  • Provincial Hand washing Basics
  • Violence Prevention
  • Introduction to falls and Injury/ Code Silver
  • Computer Application


Timeline

Volunteer

Vernon Jubilee Hospital
04.2024 - Current

Food Service Supervisor

Tim Hortons
11.2022 - Current

Food Service Supervisor

Wendys Restaurant
11.2015 - 09.2022

Team Leader

Burgerking Restaraunt
10.2013 - 10.2015

Personal Support Worker - Volunteer

Mukono Medical Centre
11.2012 - 08.2013

Umployed

Non
07.2011 - 06.2012

Teacher/Deputy In Charge of Administration

St. Lawrence Senior Secondary School Ssonde
09.2008 - 12.2011

Bachelor of Arts - Education

Makerere University
Flaviah Prossie Nabuuma