Flavia Pereira

Administrative professional with over 8 years of experience in secretarial and administrative support, skilled in Microsoft Office for creating reports and presentations. Recognized for organizational skills and clear communication, thriving in deadline-driven settings. Background in warehouse management, focusing on cost control and operational enhancement.

• Committed to professional and organizational success.
• An experienced team leader and player, bringing enthusiasm and energy into group efforts.
• Success oriented with high energy and a positive attitude.
• Attentive to details, with the ability to develop new ideas and processes.

• Our Lady of Fatima Parish, 04/01/18, Present, Helping at the kitchen by preparing food for events., Cleaning the kitchen and seating area.
• Cedar Cottage, 04/01/18, 09/01/18, Caregiver Volunteer, Helped in organizing events and activities for elderly people., Helped in distributing meals and feeding seniors who required assistance.

• Class 3 Forklifts Certification, 2025
• Diploma in Marketing Management, Langara College, Vancouver, BC, 2018-2020
• Bachelor in Logistics, Uninter, Tres Rios, Brazil, 2010-2012

• Supervisor, Save on Foods, River District, Vancouver, BC, Canada, 04/01/25, Present, Coordinating the Inventory Management Workflow to ensure optimal stock levels, to improve accuracy and to reduce damage and loss., Inspecting incoming goods to avoid no delivered items, monitoring stocks levels and rotation of goods to prevent shrinkage., Updating refresh training program for all warehouse team members, supervising a team effort to rebuild the inventory control system, ensuring the entire team obtain all information needed to minimize unintentional errors., Decreasing 70% of shrinkage, avoiding warehouse overstocked and minimizing lost sales from stockouts, in 6 months.
• Restaurant Manager, Save on Foods, River District, Vancouver, BC, Canada, 06/01/22, 04/01/25, Managed the restaurant operations focusing on SOPs to ensure quality and eliminate waste., Ensured consistency in flavor, portion size and lower level of shrink., Performed routine checks of dishes to ensure quality standards, implemented training on FIFO and boosted sample times., Decreased shrink percentage from 13% to 5% (9% is acceptable), in 9 months.
• Restaurant Clerk, Save on Foods, River District, Vancouver, BC, Canada, 04/01/19, 06/01/22, Combined food prep skills with standard of cleanliness to ensure the department was well organized, cleaned and stocked., Maintained a detailed oriented skill for consistently and correctly performing routine tasks., Worked as cashier providing friendly service by greeting customers, answering questions, bagging purchases and managing returns.
• Distribution Coordinator, River Road Cafe, Richmond, Richmond, BC, Canada, 02/01/21, 12/01/21, Introduced and distributed the own Brazilian cafe products., Coordinated activities of cross-functional teams such as sales, production and deliveries., Consolidated products, adequating Canadian supplies for the production of goods., Increased the percentage of contented clients from 48% to 85%.
• Operational/Administrative Assistant, DRP Express, Brazil, Brazil, Brazil, Brazil, 08/01/18, 12/01/16, Provided clerical coordination and scheduling support that improved delivery and pickup timelines from 78 hours to 24-48 hours., Supported HR by coordinating staffing logistics and communicating operational needs, resulting in earlier daily start times and improved efficiency., Prepared and maintained performance reports to monitor service levels, achieving 90% on-time completion within 24 hours.