FIZZA ALI
Burnaby,BC
Summary
Motivated retail sales professional with a proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise, and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
3
3
years of professional experience
Work History
Sales Associate/Cashier
Naheed Supermarket
04.2021 - 09.2022
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
- Maintained clean and organized store environment, contributing to positive customer experience.
- Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
Food Pantry Volunteer
Simon Fraser University
01.2023 - Current
- Enhanced pantry efficiency by organizing food items and maintaining clean workspace.
- Assisted in food distribution for increased community reach and support.
- Contributed to welcoming environment with compassionate customer service for pantry visitors.
- Collaborated with fellow volunteers to develop efficient processes for sorting and storing donated goods.
- Reduced waste by implementing inventory management techniques for tracking expiration dates on perishable items.
Education
Bachelor of Science - Data Science
Simon Fraser University
Burnaby, BC05.2026
O/A Levels - Computer Science
Happy Palace Grammar School
Karachi, Pakistan05.2021
Skills
- Customer Service
- Cash Handling Accuracy
- Adapt to Diverse Groups
- Cash Register Operation
- Time Management
- POS Systems
- Sales Expertise
- Inventory Tracking
- Critical Thinking
- Inventory Restocking
- Teamwork and Collaboration
- Customer Assistance
Languages
- English
- Hindi/Urdu
Timeline
Food Pantry Volunteer
Simon Fraser University
01.2023 - Current
Sales Associate/Cashier
Naheed Supermarket
04.2021 - 09.2022
Bachelor of Science - Data Science
Simon Fraser University
O/A Levels - Computer Science
Happy Palace Grammar School
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