Assisting in patient preparation for sleep studies or assessments
Monitoring patients and reporting concerns to healthcare providers
Ensuring patients follow pre-test instructions
Assistant Manager
GTA bath Solutions
Toronto
01.2024 - 01.2025
Supported the management team with daily operational tasks, including coordinating schedules and managing client appointments
Handled customer inquiries via phone and email, providing product information and resolving issues promptly
Assisted with inventory management by tracking stock levels and coordinating orders with suppliers
Prepared sales reports and maintained records of transactions using Excel and company databases
Collaborated with the marketing team to plan promotional campaigns and update social media channels
Organized team meetings, documented minutes, and followed up on action items to ensure smooth communication
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Medical Internship
Aga Khan Foundation
Pakistan, Gilgit
10.2024 - 12.2024
Company Overview: A medical internship with Aga Khan University provides an invaluable opportunity for students to gain hands-on experience in a prestigious healthcare setting.
Interns work closely with experienced medical professionals across various specialties, participating in patient care, clinical research, and healthcare management.
The program emphasizes a holistic approach to medicine, blending academic knowledge with practical skills in a diverse, patient-centered environment.
It offers a unique chance to develop a deeper understanding of global health challenges while being mentored by experts in the field.
This internship is ideal for those looking to enhance their clinical abilities and explore a wide range of medical disciplines.
A medical internship with Aga Khan University provides an invaluable opportunity for students to gain hands-on experience in a prestigious healthcare setting.
Pharmacy Assistant
Rexall Pharmacy
09.2021 - 07.2023
Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures
Helped pharmacy staff prepare medications and fill orders
Opened incoming supplies and stocked in correct locations
Teamed with peers, technicians and pharmacists to prioritize and complete orders
Performed filing, copying, faxing and other clerical tasks
Prepared medication labels with item name and quantity
Entered current customer, payment and inventory information into system to keep data accurate
Verified prescriptions by contacting physicians' offices and receiving approval
Medical Assistant
12.2020 - 09.2021
Acquiring working knowledge of billing procedures for both OHIP, self-payers, and third-party payers
Using Sage 50 for debit and credits and how to analyze and record business transactions in both a manual and computerized (Quickbooks) accounting system
Implementing Medical Management Solutions (MMS), working directly with doctors to set up medical clinics and improve office management & HR practices
Learned transcription to create a variety of clinical documents. (55 wpm with accuracy)
Developed clinical skills through demonstrations and labs, including a one-day office skills and customer service hands-on workshop
Nursing home volunteer
01.2018 - 11.2020
Provided support and companionship to patients in need of assistance
Weighed patients and took blood pressure and vital signs to assist nursing staff
Transported patients and helped with discharge procedures
Cleaned and prepared rooms between patients, using aseptic techniques to prevent infections and cross-contamination
Volunteer
Jurvinski hospital
01.2018 - 04.2020
Directed daily operations at the facility caring for more than 50 individuals
Sat with patients in need of companionship and emotional support
Supervised team of pharmacy technicians, interns, and support staff
Collaborated with multi-disciplinary staff to improve overall patient care and response times
Communicated with patients with compassion while keeping medical information private
Assisted disabled clients in any way necessary to facilitate independence and well-being
Worked to improve and enhance patient lives through effective and compassionate care
Supervised daily activities and helped when needed
Developed rapport to create safe and trusting environment for care
Resolved conflicts and negotiated mutually beneficial agreements between parties
Devoted special emphasis to punctuality and worked to maintain an outstanding attendance
Patient Engagement Boost, Increased patient engagement by 30% through improved consultation strategies.
EMR System Implementation, Implemented new EMR system reducing data entry time by 25%.
Manager Assistant, Provided comprehensive administrative and operational support at companies managing scheduling, customer service, inventory coordination, and team communication to ensure smooth day-to-day business operations.
Team Coordination Success, Coordinated team efforts resulting in 15% improvement in patient satisfaction.
Volunteer Training Excellence, Trained 20 volunteers in patient care, enhancing service quality by 40%.