FIZA RAI
Edmonton,Canada
Summary
Results-driven and customer-focused professional with a Diploma in Business Management and experience in sales, administration, and security services. Proven ability to engage customers, build strong relationships, and consistently meet performance targets. Strong communication, organizational, and problem-solving skills with the ability to thrive in fast-paced environments.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Sales Agent
Aventura Marketing
03.2025 - Current
- Achieved sales targets consistently by utilizing effective sales techniques. and maintain high performance
- Identified customer needs, recommending tailored solutions to drive satisfaction
- Built strong customer relationships, effectively addressing objections to facilitate sales
- Promoted energy products and services, enhancing customer awareness and engagement
Security Guard
Explore Edmonton
06.2024 - Current
- Monitored premises, responded to incidents to maintain secure environment
- Ensured safety of visitors, staff, property through proactive measures
- Provided professional customer service to enhance visitor experience
Security Guard
XA Security
11.2023 - Current
- Patrolled premises to enforce safety procedures and deter unauthorized activity
- Responded to incidents, providing assistance to customers and ensuring safety
- Prepared detailed incident reports to document occurrences and support investigations
Office Administrator (Part-Time)
Aims diesel
07.2025 - 03.2026
- Coordinated scheduling, records, and documentation to ensure seamless office operations
- Organized filing systems and facilitated office operations for improved accessibility
- Addressed customer inquiries via phone and email, enhancing customer satisfaction
Security Guard
Securitas
05.2025 - 10.2025
- Monitored premises to identify and report security issues, ensuring a safe environment
- Monitored facility access to ensure security and safety for all visitors.
- Conducted regular patrols of premises to identify potential hazards or security issues.
- Responded promptly to alarms and incidents, coordinating with local authorities.
- Collaborated with team to uphold safety standards, contributing to overall security compliance
Team Member
Burger King
05.2023 - 12.2023
- Provided customer service in fast-paced environment, ensuring customer satisfaction
- Processed customer payments and orders efficiently, contributing to smooth operations
- Maintained cleanliness and upheld team standards, promoting a welcoming atmosphere
Education
Diploma - Business Management
Portage College
AlbertaSkills
- Customer Service & Client Relations
- Sales & Upselling Techniques
- Strong Communication Skills
- Problem Solving & Conflict Resolution
- Time Management & Multitasking
- Teamwork & Collaboration
- Attention to Detail
- Adaptability & Flexibility
- Basic Computer Skills (MS Word, Excel, Email)
- Data Entry & Administrative Support
- Safety Awareness & Emergency Response
Certification
- ProServe Certification (Alberta)
- ProTect Certification
- Security Guard License (Alberta)
- First Aid & CPR Certification
- Basic Computer Skills Certification
Availability
Available for full-time and part-time position
Timeline
Office Administrator (Part-Time)
Aims diesel
07.2025 - 03.2026
Security Guard
Securitas
05.2025 - 10.2025
Sales Agent
Aventura Marketing
03.2025 - Current
Security Guard
Explore Edmonton
06.2024 - Current
Security Guard
XA Security
11.2023 - Current
Team Member
Burger King
05.2023 - 12.2023
Diploma - Business Management
Portage College