Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Fiston Muganda

Fiston Muganda

QC

Summary

As a professional goal, i seek to continue to develop myself in the educational fields. I am motivated to work to reduce inequality in access to education, so that all children and young people can have access to quality education.

Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.

Overview

6
6
years of professional experience
1
1
Certification
3
3
Languages

Work History

Board Member

LO*OP Center
Guerneville, California
10.2023 - Current
  • Regularly /Yearly Attending board meetings and reviewing agendas to make informed decisions of the next project phases in the organization
  • $10,000 USD raised Engaging in fundraising and resource development efforts by reaching out to interested partners and donors.
  • Approved up to 2 annual organizational strategies, budgets and business decisions.
  • Maintaining confidentiality in regard to internal organizational affairs and information.
  • Provided strategic direction to the organization by setting goals and objectives.
  • Served as a liaison between management, employees, shareholders, and other stakeholders.

Contractor | Consulting

LO*OP Center
Guerneville, California
01.2020 - Current
  • Oversee all aspects of the project, including planning, execution, monitoring, and reporting on progress and outcomes.
  • Understanding and following oral and written directions.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Demonstrating leadership by making improvements to work processes and helping to train others.

Executive Assistant | Online

Somali People Aid
Uganda, Kampala
04.2018 - 11.2020
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
  • Maintained confidential records and files related to executive operations.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.

Community Support Worker

Hello World
Uganda, Kampala
06.2019 - 01.2023
  • Provided support to individuals with disabilities in activities of the hello world hub, a computer based kiosk with educational materials , accessible to everybody
  • Assisted hub users /community members in developing life skills and independent living abilities.
  • Participated in team meetings, providing input regarding client care plans.
  • Facilitated up to 150 community workshops and other activities that encouraged socialization and skill development.
  • Up to 2500 hours, Counseling clients on mental health issues such as depression, anxiety, substance abuse.
  • Over 2 years as community educator about available resources within the community hub.
  • Responded quickly to emergency situations involving clients in order to protect their safety.
  • Worked on 3 mega projects , data collection and analysis

CEO | Executive Management

UNIDOS Social Innovation Center
, NakivaleIsingiroNakivaleIsingiroIsingiro-Mbarara/Uganda
01.2018 - 01.2021
  • In charge of a team of 15 people
  • Drove company vision with collaborative employee engagement techniques and strategic leadership.
  • Increased productivity by creating new policies, objectives and procedures to streamline operations.
  • Delivered speeches and attended industry conferences to promote company image and engage with buyers.

Education

Bachelor of Arts - Human Relations

Concordia University
Montreal, QC
07.2027

Skills

  • Microsoft Office 365
  • Digital tools /zoom,slack,trello,etc
  • Facilitation / Train the Trainers
  • Organizational Development
  • Meeting Planning
  • Customer Service
  • Presentation Development
  • Strategic Planning
  • Mail Management
  • Risk Management
  • Travel Coordination
  • Bookkeeping
  • Interpersonal Communication
  • Budget Administration
  • Staff Management
  • Contract Management
  • Workflow Implementation
  • Google Docs
  • Meeting Facilitation
  • Schedule Management
  • Project Management

Languages

Swahili
First Language
English
Advanced
C1
French
Native/ Bilingual

Certification

  • Business Startup and Entrepreneurship Training - 2018
  • Lead Data Researcher 2019
  • Aberdeen , community support certificate 2021
  • Play Perform Learn Grow, PPLG - 2021

Timeline

Board Member

LO*OP Center
10.2023 - Current

Contractor | Consulting

LO*OP Center
01.2020 - Current

Community Support Worker

Hello World
06.2019 - 01.2023

Executive Assistant | Online

Somali People Aid
04.2018 - 11.2020

CEO | Executive Management

UNIDOS Social Innovation Center
01.2018 - 01.2021

Bachelor of Arts - Human Relations

Concordia University

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Fiston Muganda