Summary
Overview
Work History
Education
Skills
Timeline
Generic

Firdaous Abass

Winnipeg,MB

Summary

Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.



Highly experienced Managing Assistant known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

3
3
years of professional experience

Work History

Sales Associate

Attenables
07.2020 - 07.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Generated new sales leads to achieve and exceed monthly sales goals.

Managing Assistant

Bilbass
03.2019 - 05.2020
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Defined clear targets and objectives and communicated to other team members.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Education

Associate of Science - Nursing

University of Manitoba
Winnipeg, MB
09.2027

High School Diploma -

Mafazat Comprehensive High School
Lagos, Nigeria
12.2020

Skills

  • Merchandise Display
  • Suggestive Selling
  • Retail Store Operations
  • Policy and Procedure Adherence
  • Cash Handling Accuracy
  • Registration Documents
  • Product Recommendations
  • Persuasive Selling
  • Microsoft Access
  • Microsoft Excel
  • Googlesheets

Timeline

Sales Associate

Attenables
07.2020 - 07.2022

Managing Assistant

Bilbass
03.2019 - 05.2020

Associate of Science - Nursing

University of Manitoba

High School Diploma -

Mafazat Comprehensive High School
Firdaous Abass