Firas Leghouil
Montreal,QC
Summary
Dynamic professional with a proven track record, excelling in technical problem-solving and performance optimization. Leveraging obsessive discipline, I resolved complex issues and enhanced user satisfaction, while mentoring teams to achieve project goals. Committed to data-driven training and fostering collaboration for improved outcomes in diverse environments.
Overview
4
4
years of professional experience
Work History
1:1 Coaching
Self-employeed
01.2025 - Current
IT Support
Desjardins
08.2023 - Current
- Collaborated with cross-functional teams such as sales, marketing, finance, IT support services ensuring a smooth execution of multiple concurrent projects.
- Played a key role in resolving complex technical issues related to the financial system by collaborating closely with IT support teams.
- Enhanced user satisfaction by providing timely and accurate IT support services.
- Coordinated efforts between IT support professionals and end-users to resolve technical issues quickly.
Soccer Strength and Conditioning Coach
NLCK
05.2025 - 08.2025
- Developed customized strength training programs tailored to individual athlete needs.
- Monitored and assessed athlete performance using advanced fitness tracking tools.
- Implemented injury prevention strategies to enhance athlete safety and longevity.
- Conducted group training sessions, fostering team cohesion and motivation among athletes.
Credit Card Specialist
Desjardins
01.2022 - 10.2023
- Processed credit card applications efficiently, ensuring compliance with company policies and regulatory standards.
- Assisted customers in resolving account inquiries and disputes, enhancing overall satisfaction and loyalty.
- Managed daily transaction reconciliations, maintaining accuracy and consistency across account records.
- Collaborated with cross-functional teams to streamline application review processes, improving turnaround times.
Credit Analyst
Desjardins
10.2022 - 08.2023
- Analyzed credit applications to assess risk and determine applicant eligibility
- Evaluated financial statements and credit reports for accurate risk assessment
ASD Support
Autisme Laval
05.2021 - 08.2021
- Mentored new teachers in effective instructional strategies, fostering a supportive professional community within the department.
- Promoted physical activity by incorporating daily outdoor playtime into the schedule, supporting overall health and wellness of the children.
- Utilized digital task management to support sales process.
- Provided one-on-one support to students with special needs, enabling their successful integration into the classroom.
Education
Certified Personal Trainer - Personal Trainer
International Sports Sciences Association (ISSA)
USANutritionist - Nutrition Sciences
International Sports Sciences Association (ISSA)
USAThe Business of Personal Training - Sport And Fitness Management
International Sports Sciences Association (ISSA)
USAFinance Degree - Finance
HEC Montreal
Montreal, QC05-2027
Skills
Obsessive Discipline
Technical Problem-Solving
Analytical Thinking & Data-Driven Training
Performance Optimization
Languages
French
Native or Bilingual
English
Native or Bilingual
Arabic
Full Professional
Timeline
Soccer Strength and Conditioning Coach
NLCK
05.2025 - 08.2025
1:1 Coaching
Self-employeed
01.2025 - Current
IT Support
Desjardins
08.2023 - Current
Credit Analyst
Desjardins
10.2022 - 08.2023
Credit Card Specialist
Desjardins
01.2022 - 10.2023
ASD Support
Autisme Laval
05.2021 - 08.2021
Certified Personal Trainer - Personal Trainer
International Sports Sciences Association (ISSA)
Nutritionist - Nutrition Sciences
International Sports Sciences Association (ISSA)
The Business of Personal Training - Sport And Fitness Management
International Sports Sciences Association (ISSA)
Finance Degree - Finance
HEC Montreal