High-performing Leader with over 10 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Facilities Manager
Hotel Zed/Accent Inns
12.2020 - 09.2023
Planned maintenance activities in accordance with budget limitations, building use needs and operational requirements.
Facilitated company-wide health campaigns promoting healthy lifestyles that contributed to reduced sick days taken by employees.
Improved emergency response times by developing and implementing effective evacuation plans and procedures.
Maintained compliance with OSHA standards through regular inspections, audits, and corrective actions.
Responded to building emergencies and managed repairs.
Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
Coordinated with onsite managers, liaison officers and other outside agencies regarding safety and preventive maintenance.
Recruited and mentored new maintenance staff.
Addressed building emergencies with high-level urgency and developed timely and effective solutions.
Oversaw building improvements to update facilities and meet tenant requirements.
Maintained records of payments, vendor pricing, energy usage and activity reports.
Oversaw budgets for projects worth $4M during fall & Winter of 2020
First Aid and Safety Officer
Farmer Construction
02.2017 - 12.2020
In charge of all health and safety aspects for the Job site, including WCB claims, weekly meetings with sub trades.
Administered appropriate wound care techniques for various types of injuries, promoting faster healing and reducing complications.
Developed and executed training programs for employees, improving overall safety awareness and compliance.
Provided mental health support to individuals experiencing emotional distress after traumatic events, facilitating their recovery process.
Maintained up-to-date knowledge of first aid procedures, ensuring the highest level of emergency care.
Established emergency response plans, ensuring preparedness in the event of a crisis or disaster.
Helped save lives by performing CPR and administering AEDs when necessary during cardiac arrest incidents.
Ensured rapid response to emergencies by coordinating with security personnel and office staff during crisis situations.
First aid for all of job site, all administrative paperwork for sub trades, new employees, ordering and receiving as well as building and carpentry tasks.
Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
Created and implemented programs, policies and procedures designed to effectively reduce or eliminate injuries and hazards in workplace.
Examined hazardous incidents and accidents to uncover causes and provided corrective actions.
Led continuous improvement initiatives for procedures and operations.
General Manager
F-stop, Icon Legacy hospitality
01.2014 - 12.2016
In charge of all operating aspects, budgeting, market research, client relations, profitability while working in conjunction with the head office of ICON Legacy hospitality.
Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
Built and maintained loyal, long-term customer relationships through effective account management.
Managed shrink processes and inventory levels for corrective action planning to save costs.
Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Forecasted outlook by mitigating operational risk and compiling performance, financial, headcount and AUM data.