Firas Hendi

Experienced IT professional with a strong background in system administration, network security, and technical support. Skilled in troubleshooting, software installation, and optimizing IT infrastructure for peak performance. Demonstrates effective team collaboration and adaptability in dynamic environments, consistently delivering reliable results. Seeking a challenging position to utilize qualifications, skills, and experience. A quick troubleshooter with the ability to identify root causes of issues efficiently. Possesses leadership and management skills, as well as strong organization and time-management abilities. Excellent written and verbal communication skills, including listening and interpersonal abilities. Highly proficient in presentation, technical document writing, mentoring, and knowledge sharing. Able to thrive in multi-vendor environments and meet tight deadlines with minimal supervision. Strong ability to work independently or in a team environment. Capable of analyzing, solving, and correcting issues in real-time while providing solutions to end-users. Committed to continuous professional development as a fast learner.