FIRAS BOGDAN HAWARI
Mississauga,Canada
Summary
Experienced delivery person with 6 years of experience working with a diverse range of small to large companies. Demonstrated dedication and strong work ethic leading to consistently exceeding employer and customer expectations. Thrives in team environments, actively engaging with colleagues by sharing valuable advice and tips. Adapts to shifting schedules and delivery routes, showcasing flexibility and adaptability. Maintains a professional demeanor and positive attitude even in challenging situations with frustrated customers.
Overview
10
10
years of professional experience
Work History
Courier service driver
Northentouch Inc.
02.2018 - 09.2024
- Experienced in operating different types of vehicles (sprinter vans, Cube vans, box truck)
- Handled and confirmed customers orders with prompt delivery
- Provided all time excellent customer service and maintained vehicle clean and in excellent condition
- Able to lift 50 lbs and maneuvered any packages weighing up to 250 lbs with appropriate equipment
- Able to work on call or as needed
- Valid G drivers license and clean record
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Customer service
Mackenzie Business Centre Inc.
04.2014 - 01.2018
- Previous position at Mackenzie business Centre, duties included dealing with dissatisfied customers complaints in which I excelled at
- Also handled calls daily which included acquiring new clients
- Handled multiple calls daily
- Memorized the entire line of company products and services
- Remained courteous and calm, even during moments of customer dissatisfaction
- Worked varies hours, days, nights and weekends as business needs dictated
- Enhanced member retention through personalized engagement and excellent customer service.
- Provided friendly, helpful customer service to over 50 customers daily.
Education
High School -
Father Michael Goetz
Mississauga, ON01.2000
Skills
- Excellent driving skills
- Working independently
- Loading and unloading
- Clean driving record
- Heavy lifting
- Punctuality and reliability
- Customer feedback handling
- Teamwork and collaboration
- Multitasking ability
- Vehicle inspection
- Safety protocols
- Customer service
Websites
Languages
English
Full Professional
Timeline
Courier service driver
Northentouch Inc.
02.2018 - 09.2024
Customer service
Mackenzie Business Centre Inc.
04.2014 - 01.2018
High School -
Father Michael Goetz
Similar Profiles
Randeep KaurRandeep Kaur
Personal Support Worker at Caressent HomePersonal Support Worker at Caressent Home
Moin ShaikhMoin Shaikh
Senior Chef De Partie at Hilton Toronto/Markham Suites Conference Centre & SpaSenior Chef De Partie at Hilton Toronto/Markham Suites Conference Centre & Spa
RAMANPREET KAURRAMANPREET KAUR
Office administrator at Daniels Gateway PropertiesOffice administrator at Daniels Gateway Properties